Unable to launch game

[Jacky-1029]

Describe the bug
I have downloaded and installed Genshin Impact (Chinese Server) on my Mac. Whenever I press the "Launch Game" button, the app says "Game is running" for a little while before the button turns back orange without launching the game. I tried to change the wine version "whisky-dxvk". The game successfully launched for me once, but when I restarted the computer, it stopped working again. I have tried clearing the Yaagl folder in Application Support and redownloading Yaagl, but they don't seem to work. Any help with the issue is much appreciated

Screenshots
If applicable, add screenshots to help explain your problem.

System Information (please complete the following information):

• macOS: Sonoma 14.5
• Device: Macbook Air M1
• CPU: Apple M1
• RAM: 8GB

Additional context
Add any other context about the problem here.

Logs (if any)

neutralinojs.log

[uxyuvi]

same. I have the OS version. Near the end, it says "reverting packages" right when the game is running animation ends.

[BOKJIEUN]

Same, too. I have the OS version and I can't start the game. It says "reverting packages" and dosen't start game, it come back first screen(the yellow button "Launch game")

[randomuser1923]

Same Issue as all the people above(I have soma 14.4)

[randomuser1923]

Lauches now but it just closes instantly here is the erorr log? -------------------------------------
Translated Report (Full Report Below)

Process: wine-preloader [4307]
Path: /Users/USER/Library/Application Support/Yaagl OS/*/wine-preloader
Identifier: wine-preloader
Version: ???
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
Responsible: Yaagl [1105]
User ID: 501

Date/Time: 2024-08-04 08:56:51.4952 +0800
OS Version: macOS 14.4 (23E214)
Report Version: 12
Anonymous UUID: 1ABDE42B-D674-0F23-1A5C-2A8F766E992D

Sleep/Wake UUID: 4FD763FE-9FE7-4CF4-8D5D-D22F0B9D5103

Time Awake Since Boot: 3200 seconds
Time Since Wake: 1635 seconds

System Integrity Protection: enabled

Notes:
PC register does not match crashing frame (0x0 vs 0x20000FDB0)

Crashed Thread: 93

Exception Type: EXC_SYSCALL (SIGSYS)
Exception Codes: 0x0000000000000032, 0x0000000000000001

Termination Reason: Namespace SIGNAL, Code 12 Bad system call: 12
Terminating Process: exc handler [4307]

Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x20000FDB0)

Thread 0:: Dispatch queue: com.apple.main-thread
0 ??? 0x7ff89f40ea78 ???
1 libsystem_kernel.dylib 0x7ff80f1783ce mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff80f186c88 mach_msg2_internal + 84
3 libsystem_kernel.dylib 0x7ff80f17f510 mach_msg_overwrite + 653
4 libsystem_kernel.dylib 0x7ff80f1786bd mach_msg + 19
5 CoreFoundation 0x7ff80f295359 __CFRunLoopServiceMachPort + 143
6 CoreFoundation 0x7ff80f293dcc __CFRunLoopRun + 1371
7 CoreFoundation 0x7ff80f2932a9 CFRunLoopRunSpecific + 557
8 HIToolbox 0x7ff81a17e829 RunCurrentEventLoopInMode + 292
9 HIToolbox 0x7ff81a17e636 ReceiveNextEventCommon + 665
10 HIToolbox 0x7ff81a17e381 _BlockUntilNextEventMatchingListInModeWithFilter + 66
11 AppKit 0x7ff81285cbe5 _DPSNextEvent + 880
12 AppKit 0x7ff81316cfe9 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1273
13 AppKit 0x7ff81284e005 -[NSApplication run] + 603
14 winemac.so 0x20cb3b2ef run_cocoa_app + 303
15 CoreFoundation 0x7ff80f295226 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17
16 CoreFoundation 0x7ff80f2951c9 __CFRunLoopDoSource0 + 157
17 CoreFoundation 0x7ff80f294f98 __CFRunLoopDoSources0 + 215
18 CoreFoundation 0x7ff80f293c08 __CFRunLoopRun + 919
19 CoreFoundation 0x7ff80f2932a9 CFRunLoopRunSpecific + 557
20 CoreFoundation 0x7ff80f30e099 CFRunLoopRun + 40
21 ntdll.so 0x208ae3743 __wine_main + 259
22 wine 0x2089d5953 main + 1315
23 wine 0x2089d5424 start + 52

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7fffbc494 0x7ff7fffb8000 + 17556

Thread 2:
0 runtime 0x7ff7fffda94c 0x7ff7fffb8000 + 141644

Thread 3:
0 runtime 0x7ff7fffda94c 0x7ff7fffb8000 + 141644

Thread 4:
0 ??? 0x7ff89f40ea78 ???
1 libsystem_kernel.dylib 0x7ff80f178e2e read + 10
2 ntdll.so 0x208af3948 wait_select_reply + 56
3 ntdll.so 0x208af3171 server_select + 609
4 ntdll.so 0x208af3a58 server_wait + 88
5 ntdll.so 0x208b08139 NtWaitForMultipleObjects + 201
6 ntdll.so 0x208af63ce __wine_syscall_dispatcher + 350
7 ntdll.so 0x208af63ce __wine_syscall_dispatcher + 350
8 ntdll.so 0x208af63ce __wine_syscall_dispatcher + 350
9 ntdll.so 0x208af63ce __wine_syscall_dispatcher + 350
10 ntdll.so 0x208af63ce __wine_syscall_dispatcher + 350
11 ntdll.so 0x208af63ce __wine_syscall_dispatcher + 350
12 ntdll.so 0x208af63ce __wine_syscall_dispatcher + 350

[randomuser1923]

Also I should mention that I have been able to play the game before but now It just crashes or doesn't open

[randomuser1923]

Okay It works now. I am not sure why.

[Sipperz]

There are multiple reasons for game to not launch and say "Reverting packages" -

1. The wine option selected is not working as indented, switch to diff wine
2. Domains or network error
3. In some cases Rosetta not being installed.

[AKSHITXSHARMA]

I dont know how to solve this error can any one help with that

[AKSHITXSHARMA]

System Information (please complete the following information):

macOS: Sequoia 15.0.1
Device: Macbook Air
CPU: Apple M1
RAM: 8GB

I can't open even the game launcher don't know why even I try to open it both the ways , help plzz