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[BUG]: Can't install on Onn 4k Streaming box #4147

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kevev opened this issue Nov 26, 2024 · 2 comments
Open
4 tasks done

[BUG]: Can't install on Onn 4k Streaming box #4147

kevev opened this issue Nov 26, 2024 · 2 comments
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bug Something isn't working

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@kevev
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kevev commented Nov 26, 2024

Checklist

  • I made sure that there are no existing issues - open or closed - which I could contribute my information to.
  • I have read the FAQ and my problem isn't listed.
  • I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
  • This issue contains only one bug.

Affected version

24.71

Device Type

Smart TV/Box

Affected Android

SGZ3.231226.078.C2.12400478

Steps to reproduce the bug

Google play protect is disabled
Attempt install.
Tried all 3 builds v7a, v8a & x86 apk

Actual behavior

Error: App not installed as app isn't compatible wit your phone.

Additional information

Onn 4k Stream Box 2023

@kevev kevev added the bug Something isn't working label Nov 26, 2024
@kevev kevev changed the title [BUG]: Can't install on Onn 4k Streaming box can't install SmartTube [BUG]: Can't install on Onn 4k Streaming box Nov 26, 2024
@eepymeowers
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Where/how are you installing it? This sounds like a issue with your device. Since it's telling you that it's not compatible with your device, you are more than likely using the package installer built into Android.

Note that your device is more than likely armv7a, in which it needs the v7a version. v8a and x86 will not work with your device as they are not the correct architectures.

Could you try installing the v7a version again? If that doesn't work, try using adb to install it.

@kevev
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kevev commented Nov 26, 2024

The apk file was downloaded and opened using "Downloader by AFTVnews" app from Play store.

It's this device brand new: https://www.walmart.com/ip/onn-Google-TV-4K-Streaming-Box-New-2023-4K-UHD-Resolution/2835618394

Manufacturer Part Number | 28078468

CPU: Quad-core Cortex-A35, GPU: Mali-G31 MP2

https://developer.arm.com/Processors/Cortex-A35

According to this website the CPU is 64-Bit Armv8-A but is also Armv7 compatible.

Unfortunately the owner does not have a computer to run adb.

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