-
Notifications
You must be signed in to change notification settings - Fork 0
Five whys and five hows
Billy Bunn edited this page Mar 17, 2019
·
2 revisions
Based on Five Whys and Five Hows by Ron Bialek, Grace L. Duffy, and John W. Moran.
- The Five Whys and Five Hows technique was created by Sakichi Toyoda.
- It involves asking and answering the question "why?" in order to drill-down to the root of a problem.
- Similarly, by asking "how?" about a problem or desired result, we can brainstorm solutions.
- These are useful techniques to practice in teams seeking to solve problems by addressing root issues and understanding the cause and effects of existing problems.
All wiki pages are summaries of the work of others. See the top of each page for the source blogs/articles/books and their authors. All other content by Billy Bunn.