[GlobalStep] Error notice fails to display for failure cards on test page with "Checkout" block. #8080
Closed
1 of 3 tasks
Labels
category: core
WC Payments core related issues, where it’s obvious.
focus: checkout payments
priority: high
The issue/PR is high priority—it affects lots of customers substantially, but not critically.
type: bug
The issue is a confirmed bug.
Bug Description:
Error notice fails to display for failure cards on test page with "Checkout" block.
Environment:
Woocommerce Version: WooCommerce 8.5.1
WooCommerce Payments: 7.1.0-test-4
WordPress version: v6.4.2
PC:
Windows 10,
Chrome(Version 120.0.6099.225)
Firefox (Version 121.0.1)
Steps To Reproduce:
Actual Result:
Error notice fails to display for failure cards on test page with "Checkout" block.
Expected Result:
Expected error notice should be displayed for failure cards on test page with "Checkout" block.
Instruction Link:
https://github.com/Automattic/woocommerce-payments/wiki/Testing-instructions-for-critical-flows#checkout-failures-with-various-cards
Video:
8080.mp4
Isolating the problem (mark completed items with an [x]):
`
WordPress Environment
WC Version: 8.5.1
REST API Version: ✔ 8.5.1
WC Blocks Version: ✔ 11.8.0-dev
Action Scheduler Version: ✔ 3.7.1
Log Directory Writable: ✔
WP Version: 6.4.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔
Server Environment
Server Info: nginx
PHP Version: 8.1.27
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 8.4.0
OpenSSL/1.1.1n
SUHOSIN Installed: –
MySQL Version: 10.4.30-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
Database
WC Database Version: 8.5.1
WC Database Prefix: wp_
Total Database Size: 3.64MB
Database Data Size: 1.72MB
Database Index Size: 1.92MB
wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.28MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_posts: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.08MB + Index: 0.16MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Post Type Counts
attachment: 24
page: 9
post: 2
product: 18
product_variation: 7
revision: 2
shop_order_placehold: 21
wp_navigation: 1
wp_template: 2
Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (5)
Query Monitor: by John Blackbourn – 3.15.0
Companion Plugin: by Osk – 1.30
WooCommerce Payments Dev Tools: by Automattic –
WooPayments: by Automattic – 7.1.0-test-4
WooCommerce: by Automattic – 8.5.1
Inactive Plugins (1)
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1
Dropin Plugins (3)
advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class (Drop-in)
object-cache.php: Memcached
Settings
API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to Woo.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature screen enabled: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –
WC Pages
Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set
Theme
Name: Storefront
Version: 4.5.4
Author URL: https://woo.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
Templates
Overrides: –
WooPayments
Version: 7.1.0-test-4
Connected to WPCOM: Yes
WPCOM Blog ID: 228459445
Account ID: acct_1ObjI9FjicCo6nYu
Payment Gateway: Enabled
Test Mode: Enabled
Enabled APMs: card
WooPay: Disabled
WooPay Incompatible Extensions: No
Apple Pay / Google Pay: Enabled (product,cart,checkout)
Fraud Protection Level: basic
Multi-currency: Enabled
Public Key Encryption: Disabled
Auth and Capture: Enabled
Documents: Disabled
Logging: Enabled
Admin
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2024-01-24 07:32:57 +00:00
Options: ✔
Notes: 68
Onboarding: skipped
Action Scheduler
Canceled: 5
Oldest: 2024-01-23 13:45:57 +0000
Newest: 2024-01-23 15:05:14 +0000
Complete: 155
Oldest: 2024-01-23 07:34:27 +0000
Newest: 2024-01-23 15:30:09 +0000
Failed: 2
Oldest: 2024-01-23 07:35:32 +0000
Newest: 2024-01-23 13:37:57 +0000
Pending: 1
Oldest: 2024-01-24 07:34:27 +0000
Newest: 2024-01-24 07:34:27 +0000
Status report information
Generated at: 2024-01-23 15:30:54 +00:00
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