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Multiple themes: Spacer block crashes #59846

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arunsathiya opened this issue Jan 7, 2022 · 44 comments
Closed

Multiple themes: Spacer block crashes #59846

arunsathiya opened this issue Jan 7, 2022 · 44 comments
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[Pri] High [Type] Bug User Report This issue was created following a WordPress customer report

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@arunsathiya
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arunsathiya commented Jan 7, 2022

Quick summary

The "Spacer" block crashes on adding to a page or post with Hemingway Rewritten theme.

Steps to reproduce

  • Start with a WordPress.com site.
  • Activate Hemingway Rewritten theme on it.
  • Create a page or a post.
  • Add a "Spacer" block.
  • See that it crashes on adding to the page/post.

What you expected to happen

The block does not crash.

What actually happened

The block crashes.

image

The console reads:

TypeError: Oe.useSetting(...).filter is not a function

Context

Customer report: 4666985-zen.

Simple, Atomic or both?

Simple

Theme-specific issue?

Hemingway Rewritten

Browser, operating system and other notes

  • All browsers, OS.
  • This happens only on Simple, not on Atomic.

Reproducibility

Consistent

Severity

Most (> 50%)

Available workarounds?

No and the platform is unusable

Workaround details

No response

@arunsathiya arunsathiya added [Type] Bug User Report This issue was created following a WordPress customer report labels Jan 7, 2022
@marutim
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marutim commented Jan 7, 2022

I can replicate the same issue with Dara theme.

image

@samvaidya
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Another user reporting this issue on the Hive theme (retired).

Follow-up ticket: 4668513-zen

@hacchism
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hacchism commented Jan 7, 2022

Another user reporting this on the Gateway theme.

Follow-up ticket: 4669094-zen

Also, I've set this as a High priority considering the impact on users(Followed the chart in p7DVsv-d1T-p2)

@edwinho89
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33345583-hc . User is on AT site, and using Apostrophe 2 theme.

I'm able to reproduce this on my test AT site, using Storefront theme as well.

Deactivating Gutenberg (currently v12.3.0) plugin on both AT site does fix the issue.

@arunsathiya arunsathiya changed the title Hemingway Rewritten: Spacer block crashes Multiple themes: Spacer block crashes Jan 8, 2022
@sarahcada
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Listing reports from #59855:

2831133-hc: Libretto theme. Simple site only.
335393000-hc: 3rd-party theme, and on a test Atomic site (retired Patch theme), reported by @thekingsprojects
32466914-hc: Ixion, reported by @allanftd

@sarahcada
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A couple more reports:
4669149-zd-woothemes: Corporate (retired) theme
4669612-zd-woothemes: Suits (retired) theme

@filipanoscampos
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Another report here: 4660627-zd-woothemes.
The user is using a retired Premium theme, Photographer.

@mrsjaved
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mrsjaved commented Jan 8, 2022

Another report here:
4669949-zd-woothemes

Using Plane theme.

@susanjanec
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Another report in 4666823-zd-woothemes

Using Twenty Fifteen theme

@synora
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synora commented Jan 8, 2022

Another Atomic site report: 4670442-zd-woothemes
Using the Bloggy(retired theme)

@nickpagz
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nickpagz commented Jan 8, 2022

Simple site, Rebalance theme. 4670402-zen

@suyogyashukla
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suyogyashukla commented Jan 8, 2022

Another report in 4670108-zen, multiple sites. Themes: Redhill and Gateway and Shoreditch.

@masperber
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33549426-hc. AT site, Radcliffe 2 theme

@khristiansnyder
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#33553316-hc
At
Twenty Fourteen

@syedshaon
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#4671099-hc
Nikau Theme

@retnonindya
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4667552-zd-woothemes
Theme Beacon (retired Premium theme)

@syedshaon
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syedshaon commented Jan 9, 2022

#4671247-zen
Theme: Attache

@dolgelukkig
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dolgelukkig commented Jan 9, 2022

Simple site
4666321-zen
Theme: Twenty Twenty-One

@wprhunt
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wprhunt commented Jan 9, 2022

Simple site
4672889-zen
Theme: Apostrophe2

@KirkwallDay
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Another instance here: 33565797-hc
Atomic
Theme: Twenty Seventeen

@jerrysarcastic
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@jordesign
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Also reported in 4672183-zd-woothemes
Simple site - Canard theme

@kathrynwp
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Another report in 4673087-zen

Simple site, Moka theme

@kathrynwp
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kathrynwp commented Jan 9, 2022

Another report in 33260326-hc
TwentySixteen theme - Simple site

@NoHopeRadio - moved here from #59855 since that was closed as a dupe!

@ramonjd
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ramonjd commented Jan 9, 2022

Hmm, it looks like this PR will address the issue based on the reported JS error:

WordPress/gutenberg#37774

@jordesign
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Thanks @ramonjd - just noting the Gutenberg Issue for our reference to track as well.
WordPress/gutenberg#37758

@thebud15
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Came up in #33569153-hc
Simple site
Theme: Radcliffe 2

@formosattic
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+1 26384477-hc
Simple site
Theme (retired): Romero

@inaikem
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inaikem commented Jan 10, 2022

User report in 4674003-zen (Twenty Thirteen).

Confirmed as affecting the following themes:

  • Twenty Eleven
  • Twenty Twelve
  • Twenty Thirteen
  • Twenty Fourteen
  • Twenty Fifteen
  • Twenty Sixteen
  • Twenty Seventeen
  • Twenty Nineteen
  • Twenty Twenty

I reported in #59896 before being pointed here.

@NatzJoy
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NatzJoy commented Jan 10, 2022

Another report in 33575341-hc

Atomic site using the Stratford theme.

@kingsleyinfo
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I just came across this bug and was able to replicate it on my own site. However, adding the Spacer block when the block settings toolbar is not toggled does not throw an error
Recording here:

Screen.Capture.on.2022-01-10.at.12-40-59.mp4

+1 33316541-hc

@dragstor
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Reported by the user from 33402750-HC as well.

I suggested the workaround by @kingsleyinfo :)

@ccwalburn
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ccwalburn commented Jan 10, 2022

Another report here 33578535-hc
Deactivating Gutenberg fixed it for this user.
Atomic Site using Baskerville 2 child theme

@rachelwinspear
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Simple site: 27630439-hc
Theme: Hive - Retired.

@nickpagz
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Atomic, dyad 2 child theme. 33497028-hc

@cuemarie
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Simple site: 30043802-hc
Theme: Nikau (Retired)

@jackiejade
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Another: 32613955-hc
Theme: Twenty Sixteen

@maciejpilarski
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Another: 4674255-zd
Theme: ZoxPress

@fullofcaffeine
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fullofcaffeine commented Jan 11, 2022

This should be fixed in Gutenberg 12.3.2, which has just been released on WPCOM.

@inaikem
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inaikem commented Jan 11, 2022

Thanks @fullofcaffeine.

Cc @Automattic/dotcom-pa-group to start the bulk reply process 🙏

@inaikem
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inaikem commented Jan 11, 2022

Via @formosattic: 4676893-zd-woothemes

@Thelmachido
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Another report here: 33598836 -hc

@edwinho89
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4673091-zd-woothemes

@Greatdane
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Hi everyone 👋 Just a quick note to let you all know @Automattic/dotcom-triage-pa-group have finished following up with affected users reported in this thread.

Thanks for the reports, please let us know here if you see any future recurrence of the issue.

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Labels
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