docs: add templates for issue and pull request

issue_template.md

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+## Description
+
+Provide a clear and concise description of the problem. Include details about the context, what you were doing when the problem occurred and how to reproduce the problem. Include links to any related issues, if any.
+
+## Expected Behavior
+
+Describe the behavior that you expected to see.
+
+## Current Behavior
+
+Describe the current behavior that you are seeing.
+
+## Steps to Reproduce
+
+Provide detailed instructions on how to reproduce the problem. Include information on which test scenarios you tried and how you tested.
+
+## Screenshots
+
+Include screenshots or GIFs that illustrate the problem. This can be especially useful for user interface issues.
+
+## Additional Information
+
+Provide any additional relevant information, such as system settings, software versions, etc.
+
+## Concluding
+
+Remember that the goal of this template is to provide guidance and facilitate communication between developers, so feel free to include any additional information that you find useful. Make sure to check the project's policies and guidelines before opening the issue.

pull_request_template.md

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+## Description
+
+Provide a clear and concise description of your change. Explain why this change is necessary and how it improves the project. Include links to related issues, if any.
+
+## Proposed Changes
+
+- List specific changes made
+- Include modified files and which lines were changed
+
+## How to Test
+
+Provide detailed instructions on how to test the proposed changes. Include information on which test scenarios you covered and how you tested.
+
+## Screenshots
+
+Include screenshots or GIFs that illustrate the proposed changes. This can be especially useful for user interface changes.
+
+## Compliance
+
+- [ ] I have verified that this change complies with our code and contribution policies.
+- [ ] I have verified that this change does not cause regressions and does not affect other parts of the code.
+
+## References
+
+List any additional references or documentation that you used when making this change.
+
+## Concluding
+
+Remember that the goal of this template is to provide guidance and facilitate communication between developers, so feel free to include any additional information that you find useful. Make sure to check the project's policies and guidelines before submitting the pull request.