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doc: better explain MAU and move it to the top
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riderx committed Mar 8, 2024
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21 changes: 12 additions & 9 deletions src/content/docs/docs/faq.mdx
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Expand Up @@ -69,6 +69,18 @@ We've seen a variety of uses, including:

Note that most app stores prohibit shipping code that changes the behavior of the app in a significant way. Please see [below](https://capgo.app/docs/faq/#how-does-this-relate-to-the-appplay-store-review-process-or-policies) for more information.

### What counts as a "MAU" for Capgo?[](https://capgo.app/docs/faq/#what-counts-as-a-mau-for-capgo "Direct link to What counts as a \"MAU\" for Capgo?")

A MAU is a "Monthly Active User". We count a MAU as any device that has contacted our servers in the last 30 days. We do not count devices that have not contacted our servers in the last 30 days.

Each time a device install your app again, a new MAU is counted, this happen because Apple store limitation about privacy. We cannot track the same device if the user reinstall the app.

During development, each time you reinstall the app, a new MAU is counted.

Same for testflight download or switch channel in Android. Updating the app do not create a new Device ID.

> We recommend after first setup, to disabled dev devices and emulator to reduce the ammount of duplicated devices.
### What can't we use Capgo code push for?[](https://capgo.app/docs/faq/#what-cant-we-use-capgo-code-push-for "Direct link to What can't we use Capgo code push for?")

As above, Capgo should not be used to violate app store polices. Please see [below](https://capgo.app/docs/faq/#does-capgo-comply-with-play-store-guidelines) for more information.
Expand Down Expand Up @@ -282,12 +294,3 @@ You can cancel your subscription at any time in your dashboard: [https://web.cap

Yes you can can at any time in your dashboard: [https://web.capgo.app/dashboard/settings/plans](https://web.capgo.app/dashboard/settings/plans/)

### What counts as a "MAU" for Capgo?[](https://capgo.app/docs/faq/#what-counts-as-a-mau-for-capgo "Direct link to What counts as a \"MAU\" for Capgo?")

A MAU is a "Monthly Active User". We count a MAU as any device that has contacted our servers in the last 30 days. We do not count devices that have not contacted our servers in the last 30 days.

Each time a device install your app again, a new MAU is counted, this happen because Apple store limitation about privacy. We cannot track the same device if the user reinstall the app.

During development, each time you reinstall the app, a new MAU is counted.


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