Troubleshooting

Troubleshooting

Solutions to problems that Fauxbar may encounter.

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Trouble displaying site thumbnails

Symptoms

• Fauxbar displays a message saying:
  • "Fauxbar is having trouble displaying site thumbnails", or
  • "Fauxbar has encountered a security error. Unable to access thumbnail files.".
• Fauxbar's site tiles no longer show their thumbnail images, even though they used to.

Cause

Fauxbar is attempting to use Chrome's HTML5 FileSystem, which Fauxbar stores site thumbnails in, but Chrome is throwing a "FileError.SECURITY_ERR" error.

This is a problem that can occur with Chrome, and is out of Fauxbar's control.

Solution

To resolve this problem:

1. Navigate to "C:\Users_USERNAME_\AppData\Local\Google\Chrome\User Data\Default\File System\Origins".
2. Delete the file named "CURRENT".
3. Exit Chrome.
4. Open Chrome.

Example screenshot of the file to delete: