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Anandkumar Patel edited this page Apr 6, 2016 · 11 revisions

Something wrong !? ?! !? ?! ?!!

  • Snake in your boot?
  • Your dog is an alien?
  • You lost your car?

Here is a way to notify the team in a helpful way:

@channel in [env] the [category] for [org/instance] is/are [state]

If you see your fellow Runnamate not following the above shout REMY (Reformat Error Message, Yo)

env

the environment you are seeing an issue on

ex. delta/gamma/epsilon/staging

type

the type of issue you are seeing.

ex. builds, containers, network, urls

org/instance

provide the org you are seeing the issue in, and the instance if possible

ex. codenow/api, runnable

state

describe the state of the issue you are seeing

ex. unresponsive, slow, not starting

Fantastic examples

  • @channel in delta the builds for Codenow/api is not starting
  • @channel in staging the containers for Codenow/navi is not stopping
  • @channel in gamma the elastic url for Runnable/node is timing out

Horrible examples

  • @channel builds are slow
  • @channel everything is broken
  • @channel doobie
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