added additional resolution information in the callback from ServiceNow

Cumulocity-IoT · Jul 3, 2020 · 511b119 · 511b119
1 parent 1c4631f
commit 511b119
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Showing 2 changed files with 4 additions and 1 deletion.
diff --git a/docker/controllers.js b/docker/controllers.js
@@ -63,7 +63,8 @@ async function updateAlarmFromIncident(adata) {
  const partialUpdateAlarm = {
  id: alarmId,
  status: "CLEARED",
- resolve_note: "Was resolved in ServiceNow at:" + new Date(Date.now()).toISOString()
+ resolve_note_Cumulocity: "Was resolved in ServiceNow at:" + new Date(Date.now()).toISOString(),
+ resolve_note_ServiceNow: adata.u_close_notes + "/" + adata.u_close_code
  };
  // Get filtered alarms and post a message to Slack
  const {

diff --git a/resource/Trigger_ServiceNow.txt b/resource/Trigger_ServiceNow.txt
@@ -17,6 +17,8 @@
  string.u_urgency = current.getValue('urgency');
  string.u_state = current.getValue('state');
  string.u_number = current.getValue('number');
+ string.u_close_notes = current.getValue('close_notes');
+ string.u_close_code = current.getValue('close_code');
  var u_updated_by = current.getValue('sys_updated_by');
  string.u_updated_on = current.getValue('sys_updated_on');
  string.u_updated_name = (' ' + resolveName(u_updated_by)).slice(1);