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Merge pull request #42944 from ren-jones/patch-119
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DOCS: Create Approve-travel-expenses.md
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dangrous authored Jun 4, 2024
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---
title: Approve travel expenses
description: Determine how travel expenses are approved
---
<div id="expensify-classic" markdown="1">

Travel expenses follow the same approval workflow as other expenses. Admins can configure travel expenses to be approved as soft approval, hard approval or passive approval. The approval method for in-policy and out-of-policy bookings can be managed under the **Policies** section in the **Program** menu for Expensify Travel.

- **Soft Approval**: Bookings are automatically approved as long as a manager does not decline them within 24 hours. However, this also means that if a manager does not decline the expenses, the arrangements will be booked even if they are out of policy. If a booking is declined, it is refunded based on the voiding/refund terms of the service provider.
- **Hard Approval**: Bookings are automatically canceled/voided and refunded if a manager does not approve them within 24 hours.
- **Passive Approval**: Managers are informed of out-of-policy travel, but there is no action to be taken.

# Set approval method

1. Click the **Travel** tab.
2. Click **Book or manage travel**.
3. Click the **Program** tab at the top and select **Policies**.
4. Under General, select approval methods for Flights, Hotels, Cars and Rail.

</div>

<div id="new-expensify" markdown="1">

Travel expenses follow the same approval workflow as other expenses. Admins can configure travel expenses to be approved as soft approval, hard approval or passive approval. The approval method for in-policy and out-of-policy bookings can be managed under the **Policies** section in the **Program** menu for Expensify Travel.

- **Soft Approval**: Bookings are automatically approved as long as a manager does not decline them within 24 hours. However, this also means that if a manager does not decline the expenses, the arrangements will be booked even if they are out of policy. If a booking is declined, it is refunded based on the voiding/refund terms of the service provider.
- **Hard Approval**: Bookings are automatically canceled/voided and refunded if a manager does not approve them within 24 hours.
- **Passive Approval**: Managers are informed of out-of-policy travel, but there is no action to be taken.

# Set approval method

1. Click the + icon in the bottom left menu and select **Book travel**.
2. Click **Book or manage travel**.
3. Click the **Program** tab at the top and select **Policies**.
4. Under General, select approval methods for Flights, Hotels, Cars and Rail.

</div>

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