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RUBY VERSION | ||
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BUNDLED WITH | ||
2.4.19 |
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docs/articles/expensify-classic/bank-accounts-and-payments/payments/Pay-Bills.md
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--- | ||
title: Pay Bills | ||
description: Expensify bill management and payment methods. | ||
--- | ||
Streamline your operations by receiving and paying vendor or supplier bills directly in Expensify. Vendors can send bills even if they don't have an Expensify account, and you can manage payments seamlessly. | ||
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## Receive Bills in Expensify | ||
You can receive bills in three ways: | ||
- Directly from Vendors: Provide your Expensify billing email to vendors. | ||
- Forwarding Emails: Forward bills received in your email to Expensify. | ||
- Manual Upload: For physical bills, create a Bill in Expensify from the Reports page. | ||
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## Bill Pay Workflow | ||
1. When a vendor or supplier sends a bill to Expensify, the document is automatically SmartScanned, and a Bill is created. This Bill is managed by the primary domain contact, who can view it on the Reports page within their default group policy. | ||
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2. Once the Bill is ready for processing, it follows the established approval workflow. As each person approves it, the Bill appears in the next approver’s Inbox. The final approver will pay the Bill using one of the available payment methods. | ||
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3. During this process, the Bill is coded with the appropriate GL codes from your connected accounting software. After completing the approval workflow, the Bill can be exported back to your accounting system. | ||
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## Payment Methods | ||
There are multiple ways to pay Bills in Expensify. Let’s go over each method below. | ||
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### ACH bank-to-bank transfer | ||
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To use this payment method, you must have a [business bank account connected to your Expensify account](https://help.expensify.com/articles/expensify-classic/bank-accounts-and-payments/bank-accounts/Connect-US-Business-Bank-Account). | ||
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**To pay with an ACH bank-to-bank transfer:** | ||
1. Sign in to your [Expensify web account](www.expensify.com). | ||
2. Go to the Home or Reports page and locate the Bill that needs to be paid. | ||
3. Click the Pay button to be redirected to the Bill. | ||
4. Choose the ACH option from the drop-down list. | ||
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**Fees:** None | ||
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### Credit or Debit Card | ||
This option is available to all US and International customers receiving a bill from a US vendor with a US business bank account. | ||
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**To pay with a credit or debit card:** | ||
1. Sign in to your [Expensify web account](www.expensify.com). | ||
2. Click on the Bill you’d like to pay to see the details. | ||
3. Click the Pay button. | ||
4. Enter your credit card or debit card details. | ||
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**Fees:** 2.9% of the total amount paid. | ||
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### Venmo | ||
If both you and the vendor must have Venmo connected to Expensify, you can pay the bill by following the steps outlined [here](https://help.expensify.com/articles/expensify-classic/bank-accounts-and-payments/Third-Party-Payments#setting-up-third-party-payments). | ||
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**Fees:** Venmo charges a 3% sender’s fee. | ||
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### Pay outside of Expensify | ||
If you are unable to pay using one of the above methods, you can still mark the Bill as paid. This will update its status to indicate that the payment was made outside Expensify. | ||
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**To mark a Bill as paid outside of Expensify:** | ||
1. Sign in to your [Expensify web account](www.expensify.com). | ||
2. Click on the Bill you’d like to pay to see the details. | ||
3. Click the Reimburse button. | ||
4. Choose **I’ll do it manually**. | ||
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**Fees:** None. | ||
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{% include faq-begin.md %} | ||
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## Who receives vendor bills in Expensify? | ||
Bills are sent to the Primary Contact listed under **Settings > Domains > [Domain Name] > Domain Admins**. | ||
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## Who can view and pay a Bill? | ||
Only the primary domain contact can view and pay a Bill. | ||
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## How can others access Bills? | ||
The primary contact can share Bills or grant Copilot access for others to manage payments. | ||
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## Is Bill Pay supported internationally? | ||
Currently, payments are only supported in USD. | ||
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## What's the difference between a Bill and an Invoice in Expensify? | ||
A Bill represents a payable amount owed to a vendor, while an Invoice is a receivable amount owed to you. | ||
{% include faq-end.md %} |
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docs/articles/expensify-classic/expensify-billing/Out-of-date-Billing.md
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--- | ||
title: Out-of-date Billing | ||
description: What to do if you receive an out-of-date billing notification | ||
--- | ||
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A notification that your workspace has out-of-date billing will appear for one of the following reasons: | ||
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- A workspace you’re an Admin for has an expired/invalid payment card or insufficient funds. | ||
- Your company’s Expensify trial has ended and it’s time to [upgrade your subscription](https://help.expensify.com/articles/expensify-classic/expensify-billing/Change-Plan-Or-Subscription). | ||
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## Step 1: Determine who the billing owner is | ||
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1. Hover over **Settings** and click **Workspaces**. | ||
2. Click the name of the workspace that has the `!` symbol next to it. | ||
3. Review who is listed as the Billing Owner. | ||
4. Have this person complete the steps below, or you can click **Take Over Billing** if you will take over handling payments for the Expensify workspace. | ||
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## Step 2: Retry payment or update the payment card | ||
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{% include info.html %} | ||
This step must be completed by the Billing Owner. | ||
{% include end-info.html %} | ||
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1. Ensure that the card or bank account has sufficient funds for the payment. | ||
2. Hover over **Settings** and click **Account**. | ||
3. Click the **Payments** tab on the left. | ||
4. Click **Retry Billing** if there were originally insufficient funds in the payment account, or click **Add Payment Card** to add a payment method. | ||
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Once the payment is processed, the out-of-date billing notification will disappear. |
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