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[HOLD for payment 2022-12-05] [Performance] Mweb/safari - User can't tap participants in split bill on High Traffic Account. #13008

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kbecciv opened this issue Nov 24, 2022 · 13 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Engineering Weekly KSv2

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@kbecciv
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kbecciv commented Nov 24, 2022

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Open staging.new.expensify.com
  2. Sign into a HT account
  3. Tap on + > Split Bill > Proceed until you have to select the participants
  4. Try and tap on the selected participants

Expected Result:

User expects to be able to select the participants and for them to appear with the check mark immediately

Actual Result:

The user taps and nothing happens, the wait time is very long and sometimes the page even reloads itself because of the unresponsiveness

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Mobile Web/Safari ONLY

Version Number: 1.2.31.5

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5835138_Nothing_happens_when_tapping_on_names_in_split_bill_with_HT_account.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@kbecciv kbecciv added the DeployBlockerCash This issue or pull request should block deployment label Nov 24, 2022
@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Nov 24, 2022

Triggered auto assignment to @aldo-expensify (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@aldo-expensify
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Reproduced in staging with my expensifail account

@aldo-expensify
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Hmm, I can reproduce this in web chrome too, but seems like I have to first resize the screen to make it "mobile size". I'm able to click one contact then it freezes.

@aldo-expensify
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Reproduced this slowness in production

Screen.Recording.2022-11-24.at.10.18.18.AM.mov

@kbecciv can you check if this happens in production? I'm pretty sure it does...

@aldo-expensify
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I think this is about rendering the full list when that list is very big. I can see that even the first render a long time and I see it slowly adding the rows to the DOM:

Screen.Recording.2022-11-24.at.10.34.32.AM.mov

@aldo-expensify
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The list doesn't render all elements when the screen size is big (desktop), it only happens in a small screen.

@aldo-expensify aldo-expensify added Daily KSv2 Hourly KSv2 and removed Hourly KSv2 DeployBlockerCash This issue or pull request should block deployment Daily KSv2 labels Nov 24, 2022
@aldo-expensify
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Removing DeployBlockerCash as this is happening in production too.

@aldo-expensify aldo-expensify changed the title Mweb/safari - User can't tap participants in split bill on High Traffic Account. [Performance] Mweb/safari - User can't tap participants in split bill on High Traffic Account. Nov 24, 2022
@Puneet-here
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This is a regression from #12366
Same as #13011

I have tested it by reverting the PR and it's working correctly. The issue is not only related to split bill it's present at other pages. I have a branch ready with the changes to revert since I was confirming the PR. I can spin up a quick PR let me know.

@aldo-expensify
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Yep, I reverted some parts of that PR and it gets fixed.

Thanks for finding that!

@aldo-expensify
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I'm not sure if there is something to save from that PR, but I only had to revert this part to make it work:

Screen Shot 2022-11-24 at 11 26 42 AM

@luacmartins
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Revert was deployed. Closing issue.

@melvin-bot melvin-bot bot removed the Daily KSv2 label Nov 28, 2022
@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production labels Nov 28, 2022
@melvin-bot melvin-bot bot changed the title [Performance] Mweb/safari - User can't tap participants in split bill on High Traffic Account. [HOLD for payment 2022-12-05] [Performance] Mweb/safari - User can't tap participants in split bill on High Traffic Account. Nov 28, 2022
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melvin-bot bot commented Nov 28, 2022

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.2.32-2 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2022-12-05. 🎊

After the hold period, please check if any of the following need payment for this issue, and if so check them off after paying:

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

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