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Log in - Error message “Too many attempts doesn't appeared and info is blinking when tap on resend link #13447

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kbecciv opened this issue Dec 8, 2022 · 7 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 DeployBlockerCash This issue or pull request should block deployment Needs Reproduction Reproducible steps needed

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@kbecciv
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kbecciv commented Dec 8, 2022

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Launch the app
  2. In the login screen, enter an email that doesn't have an Expensify account yet
  3. In the "Resent link" page - Disable the internet connection in the device
  4. Go back online and click/tap on the "Resend Link" button
  5. Verify you see “Link has been resent” with a green dot on the left
  6. Verify you received 2 magic link emails in your email inbox - Do not validate the account yet
  7. Back in NewDot, click “Resend Link” a bunch of times
  8. Verify you see an error message “Too many attempts, please wait a few minutes and try again” with a red dot on the left

Expected Result:

An error message “Too many attempts, please wait a few minutes and try again” displays with a red dot on the left

Actual Result:

Error message “Too many attempts doesn't appeared and info is blinking when tap on resend link

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • iOS
  • Android

Version Number: 1.2.37.0

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5855350_az_recorder_20221208_160606.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@kbecciv kbecciv added the DeployBlockerCash This issue or pull request should block deployment label Dec 8, 2022
@kbecciv
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kbecciv commented Dec 8, 2022

QA team is Fail steps in TR https://expensify.testrail.io/index.php?/tests/view/2990810

image

@mvtglobally mvtglobally added the Bug Something is broken. Auto assigns a BugZero manager. label Dec 8, 2022
@melvin-bot
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melvin-bot bot commented Dec 8, 2022

Triggered auto assignment to @Christinadobrzyn (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@Christinadobrzyn
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I'm not able to reproduce this. Steps I'm taking

  1. Go to https://staging.new.expensify.com/ in desktop
  2. In the login screen, enter an email that doesn't have an Expensify account yet
  3. Click Resend link page
  4. Get a "You've reached the maximum login attempts, which is 3. Please wait a few minutes and try again."
  5. This message appears when online or offline - not glitching

image

iOS: v1.2.36-4

  1. Go to https://staging.new.expensify.com/ in desktop
  2. In the login screen, enter an email that doesn't have an Expensify account yet
  3. Click Resend link page
  4. Get a "You've reached the maximum login attempts, which is 3. Please wait a few minutes and try again."
  5. This message appears when online or offline - not glitching

@Christinadobrzyn Christinadobrzyn added the Needs Reproduction Reproducible steps needed label Dec 9, 2022
@Christinadobrzyn
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@kbecciv Can you please clarify the steps so I can try and replicate them?

@kbecciv
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kbecciv commented Dec 9, 2022

@Christinadobrzyn This issue reproduced only in IOS and Android app, which environment did you try?

@kbecciv
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kbecciv commented Dec 12, 2022

Steps are listed correct, also you can try using steps following the TR steps as well #13447 (comment)

@Christinadobrzyn
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I can replicate following the TR steps. I don't see the 'too many attempts' message is blinking and the red dot seems to indicate an issue (there's a green dot when something is successful). Can you clarify the issue?

2022-12-15_16-10-57 (1)

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Labels
Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 DeployBlockerCash This issue or pull request should block deployment Needs Reproduction Reproducible steps needed
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