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[HOLD for TestRail] [$2000] Web - Request - App crashes after user splits bills & requests money & then signs out for specific account #18979

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kbecciv opened this issue May 15, 2023 · 32 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering External Added to denote the issue can be worked on by a contributor

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@kbecciv
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kbecciv commented May 15, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Open www.staging.new.expensify.com
  2. Sign into a valid account
  3. Go to FAB menu & split bill with several user (User will be redirected to a DM)
  4. Split bill within the same DM (I excluded one user)
  5. Go to the FAB menu & request money to any user
  6. Click on the IOU arrow within the DM with the user that was requested
  7. Sign out of the account

Expected Result:

User expects to sign out with no issues

Actual Result:

The app crashes

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.14.4

Reproducible in staging?: Yes

Reproducible in production?: No

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers): emilio.utest@gmail.com

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6056477_Crash_after_splitting_bill_and_requesting_money_and_signing_out.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~013ec428eb4024725b
  • Upwork Job ID: 1659231896255647744
  • Last Price Increase: 2023-05-22
@kbecciv kbecciv added the DeployBlockerCash This issue or pull request should block deployment label May 15, 2023
@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented May 15, 2023

Triggered auto assignment to @jasperhuangg (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@jasperhuangg
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Looking into this

@jasperhuangg
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Unable to reproduce. Going to remove the deploy blocker label and add Needs Reproduction. No need to block deploy here.

Screen.Recording.2023-05-15.at.3.17.41.PM.mov

@jasperhuangg jasperhuangg added Daily KSv2 Hourly KSv2 Needs Reproduction Reproducible steps needed and removed Hourly KSv2 DeployBlockerCash This issue or pull request should block deployment Daily KSv2 labels May 15, 2023
@kbecciv
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kbecciv commented May 15, 2023

I was Only able to reproduce it with this emilio.utest@gmail.com specific account

@jasperhuangg
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@kbecciv Is there any chance you could DM the login information of this account to me so I could poke around with it?

@kbecciv
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kbecciv commented May 16, 2023

@jasperhuangg I need to ask tester to share the magic code for this account.

@mvtglobally
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@jasperhuangg potentially related I am getting crash when settling with a different account mvtutest@gmail.com

RPReplay_Final1684383069.MP4

@jasperhuangg jasperhuangg added Bug Something is broken. Auto assigns a BugZero manager. and removed Needs Reproduction Reproducible steps needed labels May 18, 2023
@melvin-bot
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melvin-bot bot commented May 18, 2023

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented May 18, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@jasperhuangg jasperhuangg added the External Added to denote the issue can be worked on by a contributor label May 18, 2023
@melvin-bot melvin-bot bot changed the title Web - Request - App crashes after user splits bills & requests money & then signs out for specific account [$1000] Web - Request - App crashes after user splits bills & requests money & then signs out for specific account May 18, 2023
@melvin-bot
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melvin-bot bot commented May 18, 2023

Job added to Upwork: https://www.upwork.com/jobs/~013ec428eb4024725b

@melvin-bot
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melvin-bot bot commented May 18, 2023

Current assignee @twisterdotcom is eligible for the External assigner, not assigning anyone new.

@melvin-bot melvin-bot bot removed the Help Wanted Apply this label when an issue is open to proposals by contributors label May 25, 2023
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melvin-bot bot commented May 25, 2023

📣 @Thanos30 You have been assigned to this job by @jasperhuangg!
Please apply to this job in Upwork and leave a comment on the Github issue letting us know when we can expect a PR to be ready for review 🧑‍💻
Keep in mind: Code of Conduct | Contributing 📖

@jasperhuangg
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Good stuff @Thanos30, nice job explaining the root of the problem clearly. You've been assigned!

@melvin-bot melvin-bot bot removed the Overdue label May 25, 2023
@Thanos30
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Thank you @jasperhuangg , I sent a proposal on Upwork, I will have the PR ready by tonight!

@twisterdotcom
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Just waiting on a merge from @jasperhuangg: #19650 (comment)

@jasperhuangg
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@twisterdotcom It's on staging now!

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 labels Jun 2, 2023
@melvin-bot melvin-bot bot changed the title [$2000] Web - Request - App crashes after user splits bills & requests money & then signs out for specific account [HOLD for payment 2023-06-09] [$2000] Web - Request - App crashes after user splits bills & requests money & then signs out for specific account Jun 2, 2023
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jun 2, 2023
@melvin-bot
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melvin-bot bot commented Jun 2, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot
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melvin-bot bot commented Jun 2, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.22-1 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-06-09. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Jun 2, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@rushatgabhane] The PR that introduced the bug has been identified. Link to the PR:
  • [@rushatgabhane] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@rushatgabhane] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@rushatgabhane] Determine if we should create a regression test for this bug.
  • [@rushatgabhane] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@twisterdotcom] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@twisterdotcom
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Offers sent for $2k. I think I'm correct that there's no bonus here right?

@Thanos30
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Thanos30 commented Jun 7, 2023

Hey @twisterdotcom , thank you for the offer.

I think I am eligible for the bonus, I made the PR the same day I was assigned the job, and with a change we discussed, it was ready the following day.

Also, I believe the PR was merged within the time limit, since I was told that 29th of May is a global day off.

Correct me if I'm wrong though

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Jun 8, 2023
@twisterdotcom
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All paid out, including bonus @Thanos30. @rushatgabhane and @jasperhuangg - do we need a test for this?

@twisterdotcom twisterdotcom changed the title [HOLD for payment 2023-06-09] [$2000] Web - Request - App crashes after user splits bills & requests money & then signs out for specific account [HOLD for TestRail] [$2000] Web - Request - App crashes after user splits bills & requests money & then signs out for specific account Jun 9, 2023
@Thanos30
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Thanos30 commented Jun 9, 2023

Much appreciated @twisterdotcom.

@melvin-bot melvin-bot bot added the Overdue label Jun 12, 2023
@twisterdotcom
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Bump @rushatgabhane on the question about testing? We need these steps completing: #18979 (comment)

@melvin-bot melvin-bot bot removed the Overdue label Jun 12, 2023
@twisterdotcom
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Okay, nothing from @rushatgabhane or @jasperhuangg. Going to close.

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