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[HOLD for payment 2023-07-17] [HOLD for payment 2023-07-14] [$1000] Contact detail page shows "Hmm... it's not here" after refresh #22308

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kavimuru opened this issue Jul 5, 2023 · 27 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. DeployBlockerCash This issue or pull request should block deployment Engineering External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors Weekly KSv2

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@kavimuru
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kavimuru commented Jul 5, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Go to Profile > Contact method > Select any contact method
  2. The url should be like /settings/profile/contact-methods/xxx/details
  3. Reload this url

Expected Result:

Contact detail page shows correctly

Actual Result:

Not found page shows

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.37-2
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

contact.method.mov
Recording.1177.mp4

Expensify/Expensify Issue URL:
Issue reported by: @situchan
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1688550047367919

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01a53334ab5ee88e90
  • Upwork Job ID: 1676753674477674496
  • Last Price Increase: 2023-07-06
@kavimuru kavimuru added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Jul 5, 2023
@melvin-bot
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melvin-bot bot commented Jul 5, 2023

Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Jul 5, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@samh-nl
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samh-nl commented Jul 5, 2023

Proposal

Please re-state the problem that we are trying to solve in this issue.

Reloading the URL arrived on when clicking on a contact method leads to a 'Hmm.. it's not here' error.

What is the root cause of that problem?

The contact method is URI encoded twice, leading to the contact method not being correctly retrieved.

As loginData will be undefined, the NotFoundPage is rendered.

const loginData = this.props.loginList[contactMethod];
if (!contactMethod || !loginData) {
return <NotFoundPage />;
}

What changes do you think we should make in order to solve the problem?

The encodeURIComponent must be removed:

getEditContactMethodRoute: (contactMethod) => `${SETTINGS_CONTACT_METHODS}/${encodeURIComponent(contactMethod)}/details`,

What alternative solutions did you explore? (Optional)

N/A

@situchan
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situchan commented Jul 5, 2023

@kavimuru this is deploy blocker. Not happening on production

@situchan
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situchan commented Jul 5, 2023

This is a regression from #21067
cc: @mountiny @adamgrzybowski @WoLewicki

@situchan
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situchan commented Jul 5, 2023

I commented in offending PR with solution

@hungvu193
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Dupe of #22263

@mountiny
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mountiny commented Jul 6, 2023

@situchan Can you raise a PR with a fix please?

@mountiny mountiny added DeployBlockerCash This issue or pull request should block deployment External Added to denote the issue can be worked on by a contributor labels Jul 6, 2023
@melvin-bot melvin-bot bot changed the title Contact detail page shows "Hmm... it's not here" after refresh [$1000] Contact detail page shows "Hmm... it's not here" after refresh Jul 6, 2023
@melvin-bot
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melvin-bot bot commented Jul 6, 2023

Job added to Upwork: https://www.upwork.com/jobs/~01a53334ab5ee88e90

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Jul 6, 2023
@melvin-bot
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melvin-bot bot commented Jul 6, 2023

Current assignee @dylanexpensify is eligible for the External assigner, not assigning anyone new.

@melvin-bot
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melvin-bot bot commented Jul 6, 2023

Triggered auto assignment to Contributor-plus team member for initial proposal review - @thesahindia (External)

@OSBotify
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OSBotify commented Jul 6, 2023

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Jul 6, 2023

Current assignee @mountiny is eligible for the Engineering assigner, not assigning anyone new.

@situchan
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situchan commented Jul 6, 2023

@situchan Can you raise a PR with a fix please?

Thanks, I will raise PR now

@melvin-bot melvin-bot bot added the Reviewing Has a PR in review label Jul 6, 2023
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melvin-bot bot commented Jul 6, 2023

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

@basugm000
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My Proposal for This issue:

Remove encodeURIComponent from the getEditContactMethodRoute in ROUTES

As the router has internal encoding is it's encoding @ to %40 and again to %2540 which is leading to this issue

@melvin-bot
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melvin-bot bot commented Jul 6, 2023

📣 @basugm000! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

  1. Get the email address used to login to your Expensify account. If you don't already have an Expensify account, create one here. If you have multiple accounts (e.g. one for testing), please use your main account email.
  2. Get the link to your Upwork profile. It's necessary because we only pay via Upwork. You can access it by logging in, and then clicking on your name. It'll look like this. If you don't already have an account, sign up for one here.
  3. Copy the format below and paste it in a comment on this issue. Replace the placeholder text with your actual details.
    Screen Shot 2022-11-16 at 4 42 54 PM
    Format:
Contributor details
Your Expensify account email: <REPLACE EMAIL HERE>
Upwork Profile Link: <REPLACE LINK HERE>

@basugm000
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Contributor details
Your Expensify account email: basugm001@gmail.com
Upwork Profile Link: https://www.upwork.com/freelancers/~01d3a7aeea0dedbcad

@melvin-bot
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melvin-bot bot commented Jul 6, 2023

✅ Contributor details stored successfully. Thank you for contributing to Expensify!

@basugm000
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How to know if and when the proposal is accepted?

@Julesssss
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FYI this issue was a dupe of this one

@Julesssss
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No payment due here, we're handling it on the original issue this is a dupe of: #22263

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Hourly KSv2 labels Jul 7, 2023
@melvin-bot melvin-bot bot changed the title [$1000] Contact detail page shows "Hmm... it's not here" after refresh [HOLD for payment 2023-07-14] [$1000] Contact detail page shows "Hmm... it's not here" after refresh Jul 7, 2023
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jul 7, 2023
@melvin-bot
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melvin-bot bot commented Jul 7, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

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melvin-bot bot commented Jul 7, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.37-7 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-07-14. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Jul 7, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@thesahindia] The PR that introduced the bug has been identified. Link to the PR:
  • [@thesahindia] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@thesahindia] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@thesahindia] Determine if we should create a regression test for this bug.
  • [@thesahindia] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@dylanexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Jul 10, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-07-14] [$1000] Contact detail page shows "Hmm... it's not here" after refresh [HOLD for payment 2023-07-17] [HOLD for payment 2023-07-14] [$1000] Contact detail page shows "Hmm... it's not here" after refresh Jul 10, 2023
@melvin-bot
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melvin-bot bot commented Jul 10, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.38-7 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-07-17. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Jul 10, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@thesahindia] The PR that introduced the bug has been identified. Link to the PR:
  • [@thesahindia] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@thesahindia] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@thesahindia] Determine if we should create a regression test for this bug.
  • [@thesahindia] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@dylanexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

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