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[HOLD for payment 2023-10-10] [$500] Web - App does not display tooltip on 3 dots of long IOU and ADMIN title #27545

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kbecciv opened this issue Sep 15, 2023 · 33 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor

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@kbecciv
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kbecciv commented Sep 15, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Open the app
  2. Click on plus and click on request money
  3. Select any currency and amount and click next
  4. Select any user and click next
  5. Add small description and complete the request money process
  6. Click on request money IOU and change the description to a long text > save
  7. In LHN, hover on 3 dots in Request title and observe that no popup is displayed
  8. Hover over the 3 dots in the chat title and observe that the popup displayed

Expected Result:

App should display tooltip on hover of 3 dots on IOU and ADMIN ROOM

Actual Result:

App does not display tooltip on 3 dots of long title request money report in LHN

Workaround:

Unkown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.70.5
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

no.tooltip.on.3.dots.in.LHN.mp4
Recording.4499.mp4

Expensify/Expensify Issue URL:
Issue reported by: @dhanashree-sawant
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1694692235395759

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Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01f0a0bf2479edc5c8
  • Upwork Job ID: 1702724346197262336
  • Last Price Increase: 2023-09-29
  • Automatic offers:
    • abdulrahuman5196 | Reviewer | 26976898
    • bernhardoj | Contributor | 26976901
    • dhanashree-sawant | Reporter | 26976904
@kbecciv kbecciv added External Added to denote the issue can be worked on by a contributor Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Sep 15, 2023
@melvin-bot
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melvin-bot bot commented Sep 15, 2023

Job added to Upwork: https://www.upwork.com/jobs/~01f0a0bf2479edc5c8

@melvin-bot melvin-bot bot changed the title Web - App does not display tooltip on 3 dots of long title request money report (works fine for task and group) [$500] Web - App does not display tooltip on 3 dots of long title request money report (works fine for task and group) Sep 15, 2023
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melvin-bot bot commented Sep 15, 2023

Triggered auto assignment to @stephanieelliott (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Sep 15, 2023
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melvin-bot bot commented Sep 15, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

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melvin-bot bot commented Sep 15, 2023

Triggered auto assignment to @Christinadobrzyn (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

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melvin-bot bot commented Sep 15, 2023

Triggered auto assignment to Contributor-plus team member for initial proposal review - @abdulrahuman5196 (External)

@bernhardoj
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bernhardoj commented Sep 16, 2023

Proposal

Please re-state the problem that we are trying to solve in this issue.

No tooltip on the LHN title shows when we update the transaction thread description to a very long text.

What is the root cause of that problem?

We will be able to see the tooltip if isEllipsisActive is true.

{Boolean(isEllipsisActive) && (
<View style={styles.displayNameTooltipEllipsis}>
<Tooltip text={props.fullTitle}>
{/* There is some Gap for real ellipsis so we are adding 4 `.` to cover */}
<Text>....</Text>
</Tooltip>
</View>

The problem is, isEllipsisActive state is only set on component mount

useEffect(() => {
setIsEllipsisActive(
containerRef.current && containerRef.current.offsetWidth && containerRef.current.scrollWidth && containerRef.current.offsetWidth < containerRef.current.scrollWidth,
);
}, []);

so if the LHN title is updated from short to a very long one, the isEllipsisActive is still false.

What changes do you think we should make in order to solve the problem?

Trigger the useEffect if props.fullTitle changes by adding it to the deps array.

What alternative solutions did you explore? (Optional)

I think making isEllipsisActive a state is unnecessary as it's just a very simple conditional value, so we can make it a normal variable.

const isEllipsisActive = lodashGet(containerRef.current, 'offsetWidth') < lodashGet(containerRef.current, 'scrollWidth');

if we migrated it to TS, we can remove lodashGet and use optional chaining operator instead

@stephanieelliott stephanieelliott removed their assignment Sep 18, 2023
@Christinadobrzyn
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Trying to test this... I'm a little confused by the steps in the OP... working on this

@Christinadobrzyn Christinadobrzyn added the Needs Reproduction Reproducible steps needed label Sep 20, 2023
@melvin-bot melvin-bot bot added the Overdue label Sep 22, 2023
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melvin-bot bot commented Sep 22, 2023

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

@Christinadobrzyn
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Sorry I haven't had time to continue testing this... I'll get to it as soon as possible.

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Sep 22, 2023
@Christinadobrzyn Christinadobrzyn changed the title [$500] Web - App does not display tooltip on 3 dots of long title request money report (works fine for task and group) [$500] Web - App does not display tooltip on 3 dots of long IOU and ADMIN title Sep 25, 2023
@Christinadobrzyn Christinadobrzyn removed the Needs Reproduction Reproducible steps needed label Sep 25, 2023
@Christinadobrzyn
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Finally got to reproduce this - the missing tooltip is affecting the IOU and Admin Titles in LHN. I think this can be external.

@abdulrahuman5196 can you check out this proposal when you have a moment?

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Sep 25, 2023
@abdulrahuman5196
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Reviewing now

@melvin-bot melvin-bot bot removed the Overdue label Sep 28, 2023
@abdulrahuman5196
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@Christinadobrzyn I don't understand the issue on first place? I don't see tooltip on any IOU LHN. Do we need to show tooltip? If so what content in tooltip?

Can we add clear steps in OP?

@abdulrahuman5196
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@Christinadobrzyn Just to note: Kindly update the OP expectation as well based on the clarification provided for future reference

@abdulrahuman5196
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@bernhardoj 's proposal here #27545 (comment) looks good and works well.

🎀 👀 🎀
C+ Reviewed

@melvin-bot
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melvin-bot bot commented Oct 1, 2023

Triggered auto assignment to @Beamanator, see https://stackoverflow.com/c/expensify/questions/7972 for more details.

@Beamanator
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I also like the proposed solution & getting rid of the state variable if possible & if the code doesn't look too ugly without it :D

@melvin-bot melvin-bot bot removed the Help Wanted Apply this label when an issue is open to proposals by contributors label Oct 2, 2023
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melvin-bot bot commented Oct 2, 2023

📣 @abdulrahuman5196 🎉 An offer has been automatically sent to your Upwork account for the Reviewer role 🎉 Thanks for contributing to the Expensify app!

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melvin-bot bot commented Oct 2, 2023

📣 @bernhardoj 🎉 An offer has been automatically sent to your Upwork account for the Contributor role 🎉 Thanks for contributing to the Expensify app!

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Please accept the offer and leave a comment on the Github issue letting us know when we can expect a PR to be ready for review 🧑‍💻
Keep in mind: Code of Conduct | Contributing 📖

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melvin-bot bot commented Oct 2, 2023

📣 @dhanashree-sawant 🎉 An offer has been automatically sent to your Upwork account for the Reporter role 🎉 Thanks for contributing to the Expensify app!

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@bernhardoj
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PR is ready

cc: @abdulrahuman5196

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melvin-bot bot commented Oct 2, 2023

🎯 ⚡️ Woah @abdulrahuman5196 / @bernhardoj, great job pushing this forwards! ⚡️

The pull request got merged within 3 working days of assignment, so this job is eligible for a 50% #urgency bonus 🎉

  • when @bernhardoj got assigned: 2023-10-02 10:06:32 Z
  • when the PR got merged: 2023-10-02 13:28:13 UTC

On to the next one 🚀

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Weekly KSv2 labels Oct 3, 2023
@melvin-bot melvin-bot bot changed the title [$500] Web - App does not display tooltip on 3 dots of long IOU and ADMIN title [HOLD for payment 2023-10-10] [$500] Web - App does not display tooltip on 3 dots of long IOU and ADMIN title Oct 3, 2023
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Oct 3, 2023
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melvin-bot bot commented Oct 3, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

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melvin-bot bot commented Oct 3, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.76-6 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-10-10. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

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melvin-bot bot commented Oct 3, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@abdulrahuman5196] The PR that introduced the bug has been identified. Link to the PR:
  • [@abdulrahuman5196] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@abdulrahuman5196] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@abdulrahuman5196] Determine if we should create a regression test for this bug.
  • [@abdulrahuman5196] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@Christinadobrzyn] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@abdulrahuman5196
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The PR that introduced the bug has been identified. Link to the PR:

https://github.com/Expensify/App/pull/20953/files

The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:

https://github.com/Expensify/App/pull/20953/files#r1352836052

Determine if we should create a regression test for this bug.
If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.

No. Not beneficial for the minor bug.

@Christinadobrzyn
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Payouts due:

Issue Reporter: $50 @dhanashree-sawant (paid in Upwork)
Contributor: $500 + $250 bonus @bernhardoj (Paid in Upwork)
Contributor+: $500 + $250 bonus @abdulrahuman5196 (Paid in Upwork)

Eligible for 50% #urgency bonus? Y - based on #27545 (comment)

Upwork job is here.

Closing this out - let me know if you need anything!

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