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[HOLD for payment 2023-11-07] [HOLD for payment 2023-11-06] [$500] Attachment - Page crashes when open downloaded Attachments #30490

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izarutskaya opened this issue Oct 27, 2023 · 21 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Engineering External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors Weekly KSv2

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@izarutskaya
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izarutskaya commented Oct 27, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: v1.3.92-0

Reproducible in staging?: Y

Reproducible in production?: N

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Expensify/Expensify Issue URL:

Issue reported by: Applause-Internal Team/ @AndrewGable

Slack conversation: @

Action Performed:

  1. Go to https://staging.new.expensify.com/
  2. Log in with any account.
  3. Open 1:1 conversation, click on the + button in the compose box.
  4. Click on add attachment.
  5. Upload an image or PDF attachment.
  6. Click on Send.
  7. Click on the image or PDF attachment

Expected Result:

The image or PDF attachment opens.

Actual Result:

Page crashes when open downloaded Attachments.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Android: Native
Android: mWeb Chrome
iOS: Native
iOS: mWeb Safari
MacOS: Chrome / Safari
Bug6252785_1698378508598.Page_crashes_when_open_downloaded_images.mp4

Bug6252785_1698378508585!Log.txt.txt

MacOS: Desktop

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01445f5fe6f78b3b62
  • Upwork Job ID: 1717854620040572928
  • Last Price Increase: 2023-10-27
@izarutskaya izarutskaya added DeployBlockerCash This issue or pull request should block deployment External Added to denote the issue can be worked on by a contributor Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Oct 27, 2023
@melvin-bot melvin-bot bot changed the title Attachment - Page crashes when open downloaded Attachments [$500] Attachment - Page crashes when open downloaded Attachments Oct 27, 2023
@melvin-bot
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melvin-bot bot commented Oct 27, 2023

Job added to Upwork: https://www.upwork.com/jobs/~01445f5fe6f78b3b62

@melvin-bot
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melvin-bot bot commented Oct 27, 2023

Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Oct 27, 2023
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melvin-bot bot commented Oct 27, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@melvin-bot
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melvin-bot bot commented Oct 27, 2023

Triggered auto assignment to Contributor-plus team member for initial proposal review - @ArekChr (External)

@izarutskaya
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Not reproduced in production

Rpreplay.Final1698403266.mp4

@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Oct 27, 2023

Triggered auto assignment to @nkuoch (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@situchan
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Dupe of #30489

@melvin-bot
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melvin-bot bot commented Oct 27, 2023

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

@MariaHCD
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Looks like this is being fixed here: #30481

cc: @youssef-lr

@marcaaron marcaaron removed the DeployBlockerCash This issue or pull request should block deployment label Oct 27, 2023
@youssef-lr
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This is fixed.

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Hourly KSv2 labels Oct 30, 2023
@melvin-bot melvin-bot bot added the Awaiting Payment Auto-added when associated PR is deployed to production label Oct 30, 2023
@melvin-bot melvin-bot bot changed the title [$500] Attachment - Page crashes when open downloaded Attachments [HOLD for payment 2023-11-06] [$500] Attachment - Page crashes when open downloaded Attachments Oct 30, 2023
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melvin-bot bot commented Oct 30, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.92-4 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-11-06. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

  • @ArekChr does not require payment (Contractor)

@melvin-bot
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melvin-bot bot commented Oct 30, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@ArekChr] The PR that introduced the bug has been identified. Link to the PR:
  • [@ArekChr] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@ArekChr] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@ArekChr] Determine if we should create a regression test for this bug.
  • [@ArekChr] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@abekkala] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Oct 31, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-11-06] [$500] Attachment - Page crashes when open downloaded Attachments [HOLD for payment 2023-11-07] [HOLD for payment 2023-11-06] [$500] Attachment - Page crashes when open downloaded Attachments Oct 31, 2023
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melvin-bot bot commented Oct 31, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.93-1 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-11-07. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

  • @ArekChr does not require payment (Contractor)

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melvin-bot bot commented Oct 31, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@nkuoch] The PR that introduced the bug has been identified. Link to the PR:
  • [@nkuoch] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@nkuoch] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@ArekChr] Determine if we should create a regression test for this bug.
  • [@ArekChr] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@abekkala] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:https://github.com/Expensify/Expensify/issues/335985

@ArekChr
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ArekChr commented Nov 6, 2023

Regression test proposal

  1. Open the mWeb app and log in with any account.
  2. Open a 1:1 conversation, and click the + button in the compose box.
  3. Click on add attachment.
  4. Upload an image or PDF attachment.
  5. Click on Send.
  6. Click on the image or PDF attachment.
  7. Verify that the app does not crash and that the attachment opens correctly.

Do we agree 👍 or 👎

@situchan
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situchan commented Nov 8, 2023

@youssef-lr can you please reopen this issue? Payment is pending

@youssef-lr youssef-lr reopened this Nov 9, 2023
@abekkala
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@youssef-lr is the only payout for this one the $500 PR Review to @situchan

@youssef-lr
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Yup correct!

@abekkala
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@situchan offer sent!

@abekkala
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@situchan payment sent and contract ended - thank you! 🎉

Closing

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