[$500] iOS - App - The name of the app is truncated and it's missing a space

[izarutskaya]

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Version Number: 1.3.97.0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause-Internal Team
Slack conversation: @

Action Performed:

1. Look at the name of the app on your phone

Expected Result:

Tha name should be "New Expensify".

Actual Result:

The name of the app is truncated and it's missing a space.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~014b4b8d3a4a4cdf8e
• Upwork Job ID: 1722566283877715968
• Last Price Increase: 2023-11-09

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~014b4b8d3a4a4cdf8e

[melvin-bot]

Triggered auto assignment to @kevinksullivan (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @fedirjh (External)

[izarutskaya]

Not reproducible in production

[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @nkuoch (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[erquhart]

Betting this is because of the yellow dot from TestFlight. It seems to take up space that the title would take up. Curious if the blue dot that shows up when the app was updated since last open would cause this in production, guessing so.

Won't be an issue when the app fully replaces OD, it'll just say Expensify.

Guessing no fix is needed here.

[fedirjh]

@erquhart It's repo on simulator as well :

---

However the name matches the NewExpensifyTests package :

Header	Header

[erquhart]

@fedirjh but that's the dev app, it's name is "New Expensify Dev" - I'm guessing it's always truncated with that many characters.

[fedirjh]

but that's the dev app, it's name is "New Expensify Dev" - I'm guessing it's always truncated with that many characters.

My guess is that the screenshot is taken from dev app, check the name , there is not a space between New and Expensify , it's similar to the dev App

[erquhart]

iOS removes spaces when it's truncating an app name that's too large. The dev app has a red "DEV" badge in the lower right, as seen in your earlier screenshot.

[fedirjh]

That makes sense, it seems like no fix is required in this case.

[benyboariu]

Running locally on simulator, I manually changed the Product Name for Debug Development, and I put the name like in production, and the name fits, so it's not because the name would be too large.

[melvin-bot]

📣 @benyboariu! 📣
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[erquhart]

@benyboariu OP screenshot has a yellow dot from TestFlight - I believe that's inline with the app name and causes the truncation.

[benyboariu]

Yes, my guess also. I don't have the credentials to do a fresh install from TF, to see exactly, but they should try to reproduce again, after they opened the app, and the dot disappears, in my opinion.

[AndriiSenyourit]

Be honest, has anyone received money for solving the problem, or is it just a scam to get solutions for free?

[erquhart]

@AndriiSenyourit Expensify has spent over $8 million on Upwork. Not a scam.

[fedirjh]

has anyone received money for solving the problem

@AndriiSenyourit Simple answer Yes 😃

[puneetlath]

I agree that it seems that it's getting truncated due to the yellow dot and this isn't a bug. Thanks for the discussion everyone.