Scan - Header in 1:1 DM turns to skeleton after creating Scan request

[izarutskaya]

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Version Number: 1.4.57-2
Reproducible in staging?: Y
Reproducible in production?: N
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: applause-Internal team

Action Performed:

1. Go to staging.new.expensify.com.
2. Go to chat with user that has no chat history.
3. Create a scan request.
4. Immediately after requesting, tap on the IOU preview twice to go to transaction thread.
5. Wait until the receipt is uploaded, which is when the receipt preview reloads.
6. Swipe right (iOS app) to return to 1:1 DM.

Expected Result:

The header in 1:1 DM will show the user name and avatar.

Actual Result:

The header in 1:1 DM turns to skeleton loading.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6429898_1711617204516.RPReplay_Final1711616962.mp4

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[melvin-bot]

Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @Julesssss (Engineering), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[izarutskaya]

@muttmuure I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[izarutskaya]

We think this issue might be related to the #vip-bills.

[izarutskaya]

Production

Record_2024-03-28-12-26-21_4f9154176b47c00da84e32064abf1c48.mp4

[yuwenmemon]

Hmmm... not able to reproduce so far in staging

[yuwenmemon]

RPReplay_Final1711661027.MP4

Can't reproduce on staging on iOS. Gonna remove the blocker label.

[Julesssss]

Hey @muttmuure, I can't repro this on the staging Android app. Could you please check iOS?

[melvin-bot]

@Julesssss, @muttmuure Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[Julesssss]

Bump on this @muttmuure

[melvin-bot]

@Julesssss @muttmuure this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[muttmuure]

Can't repro, closing