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[HOLD for payment 2024-06-06] 2FA - Web - Infinite loading spinner on 2FA authentication page #40742

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kavimuru opened this issue Apr 23, 2024 · 18 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Engineering Weekly KSv2

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@kavimuru
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kavimuru commented Apr 23, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: 1.4.64-0
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4500402&group_by=cases:section_id&group_order=asc&group_id=229043
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

Action Performed:

  1. Go to New dot and enter expensifail account with 2FA enabled
  2. Navigate to email and locate the magic link - change to staging
  3. Open an new tab and navigate to the staging link

Expected Result:

2FA required page should be displayed and no loading spinner should appear

Actual Result:

Infinite loading spinner when user navigates to 2FA authentication page

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6457876_1713814267237.Recording__2924.mp4

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Issue OwnerCurrent Issue Owner: @slafortune
@kavimuru kavimuru added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Apr 23, 2024
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melvin-bot bot commented Apr 23, 2024

Triggered auto assignment to @slafortune (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

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melvin-bot bot commented Apr 23, 2024

Triggered auto assignment to @MonilBhavsar (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@kavimuru
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@MonilBhavsar FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

@MonilBhavsar
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Commented on the suspected PR #40177

@parasharrajat
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Let me check.

@mountiny
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@MonilBhavsar Cn you please try to revert that PR and test on it? We should CP the revert if that is the case, thanks!

@bernhardoj
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I already have the fix, going to open up the PR in a moment.

@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Hourly KSv2 labels Apr 23, 2024
@MonilBhavsar
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Okay thanks! I'll put revert PR on hold then

@mountiny
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Thanks for help Monil

@parasharrajat
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Ping me when ready.

@bernhardoj
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PR is up

cc: @parasharrajat

@parasharrajat
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@MonilBhavsar Please close this issue when confirmed that it is fixed.

@parasharrajat
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@bernhardoj Can you please update the PR to include changes from old PR?

@MonilBhavsar MonilBhavsar removed the DeployBlockerCash This issue or pull request should block deployment label Apr 23, 2024
@MonilBhavsar
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Fixed on staging

Screenshot 2024-04-23 at 9 32 48 PM

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Weekly KSv2 labels May 30, 2024
@melvin-bot melvin-bot bot changed the title 2FA - Web - Infinite loading spinner on 2FA authentication page [HOLD for payment 2024-06-06] 2FA - Web - Infinite loading spinner on 2FA authentication page May 30, 2024
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melvin-bot bot commented May 30, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label May 30, 2024
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melvin-bot bot commented May 30, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.77-11 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-06-06. 🎊

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melvin-bot bot commented May 30, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@MonilBhavsar] The PR that introduced the bug has been identified. Link to the PR:
  • [@MonilBhavsar] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@MonilBhavsar] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@MonilBhavsar] Determine if we should create a regression test for this bug.
  • [@MonilBhavsar] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@slafortune] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

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