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[HOLD for payment 2024-07-17] Wallet - Error page overlaps with device status bar #44805

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m-natarajan opened this issue Jul 4, 2024 · 23 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering

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@m-natarajan
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m-natarajan commented Jul 4, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


issue found when validating #44628
Version Number: 9.0.4-0
Reproducible in staging?: y
Reproducible in production?: no
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

Action Performed:

  1. Launch New Expensify app.
  2. Go to Account settings > Wallet.
  3. Click Enable Wallet.
  4. Log in to Wells Fargo.
  5. Proceed to idology sections.
  6. Answer all idology questions incorrectly.

Expected Result:

The error page will not overlap with device status bar.

Actual Result:

The error page overlaps with device status bar.

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6532547_1720047126063.44628_iOS.mp4

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Issue OwnerCurrent Issue Owner: @trjExpensify
@m-natarajan m-natarajan added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. DeployBlocker Indicates it should block deploying the API labels Jul 4, 2024
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melvin-bot bot commented Jul 4, 2024

Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

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melvin-bot bot commented Jul 4, 2024

Triggered auto assignment to @hayata-suenaga (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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github-actions bot commented Jul 4, 2024

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@m-natarajan
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@hayata-suenaga FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

@m-natarajan
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We think that this bug might be related to #vip-vsb

@gijoe0295
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Proposal

Please re-state the problem that we are trying to solve in this issue.

The error page overlaps with device status bar.

What is the root cause of that problem?

We're missing ScreenWrapper:

<>
<HeaderWithBackButton
title={translate('personalInfoStep.personalInfo')}
onBackButtonPress={() => Navigation.goBack(ROUTES.SETTINGS_WALLET)}
/>
<FailedKYC />
</>

What changes do you think we should make in order to solve the problem?

Wrap ScreenWrapper over the above snippet.

@koko57
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koko57 commented Jul 4, 2024

as I'm the author of the PR I would like to fix this regression

@hayata-suenaga
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@koko57, thank you. please let me know when you raise a PR 🙇

@koko57
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koko57 commented Jul 4, 2024

@hayata-suenaga PR raised: #44809

@hayata-suenaga
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Thank you! taking a look now

@tgolen tgolen removed the DeployBlocker Indicates it should block deploying the API label Jul 4, 2024
@mountiny mountiny removed the DeployBlockerCash This issue or pull request should block deployment label Jul 5, 2024
@mountiny
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mountiny commented Jul 5, 2024

This was CPed and PR is pending verification

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Jul 10, 2024
@melvin-bot melvin-bot bot added the Awaiting Payment Auto-added when associated PR is deployed to production label Jul 10, 2024
@melvin-bot melvin-bot bot changed the title Wallet - Error page overlaps with device status bar [HOLD for payment 2024-07-17] Wallet - Error page overlaps with device status bar Jul 10, 2024
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melvin-bot bot commented Jul 10, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jul 10, 2024
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melvin-bot bot commented Jul 10, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.5-13 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-07-17. 🎊

For reference, here are some details about the assignees on this issue:

  • @koko57 does not require payment (Contractor)

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melvin-bot bot commented Jul 10, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@hayata-suenaga] The PR that introduced the bug has been identified. Link to the PR:
  • [@hayata-suenaga] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@hayata-suenaga] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@koko57] Determine if we should create a regression test for this bug.
  • [@koko57] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@trjExpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@hoangzinh
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@hayata-suenaga can you help to assign me to this issue? I helped to review the PR #44809. Thank you.

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Jul 15, 2024
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2024-07-17] Wallet - Error page overlaps with device status bar [HOLD for payment 2024-07-22] [HOLD for payment 2024-07-17] Wallet - Error page overlaps with device status bar Jul 15, 2024
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melvin-bot bot commented Jul 15, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.6-8 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-07-22. 🎊

For reference, here are some details about the assignees on this issue:

  • @hoangzinh requires payment (Needs manual offer from BZ)
  • @koko57 does not require payment (Contractor)

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melvin-bot bot commented Jul 15, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@hoangzinh] The PR that introduced the bug has been identified. Link to the PR:
  • [@hoangzinh] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@hoangzinh] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@hoangzinh] Determine if we should create a regression test for this bug.
  • [@hoangzinh] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@trjExpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Daily KSv2 Overdue and removed Weekly KSv2 labels Jul 16, 2024
@trjExpensify
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Checklist time!

@melvin-bot melvin-bot bot removed the Overdue label Jul 19, 2024
@trjExpensify trjExpensify changed the title [HOLD for payment 2024-07-22] [HOLD for payment 2024-07-17] Wallet - Error page overlaps with device status bar [HOLD for payment 2024-07-17] Wallet - Error page overlaps with device status bar Jul 19, 2024
@hoangzinh
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BugZero Checklist:

@melvin-bot melvin-bot bot added the Overdue label Jul 22, 2024
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melvin-bot bot commented Jul 22, 2024

@hoangzinh, @trjExpensify, @koko57, @hayata-suenaga Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

@trjExpensify
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Thanks! Confirming payments as follows:

Offer sent!

@melvin-bot melvin-bot bot removed the Overdue label Jul 22, 2024
@hoangzinh
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Accepted. Thanks @trjExpensify

@trjExpensify
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Paid, closing!

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