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Netsuite-App crashes when connecting to Netsuite with incorrect credentials #48682

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IuliiaHerets opened this issue Sep 6, 2024 · 11 comments
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Bug Something is broken. Auto assigns a BugZero manager. Engineering Reviewing Has a PR in review Weekly KSv2

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@IuliiaHerets
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IuliiaHerets commented Sep 6, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: v9.0.30-7
Reproducible in staging?: Y
Reproducible in production?: N
Email or phone of affected tester (no customers): applausetester+shsb223455@applause.expensifail.com
Issue reported by: Applause Internal Team

Action Performed:

  1. Log in to new dot with a new account and create a new workspace
  2. Navigate to settings > workspace > More features > Enable accounting
  3. Go to Accounting > Connect to Netsuite > Upgrade to Control > Got it
  4. When the Netsuite Setup RHP opens proceed with the setup
  5. Enter incorrect credentials when prompted and connect

Expected Result:

"Can't connect to NetSuite." error appears and app does not crash

Actual Result:

App crashes

Workaround:

Unknown

Platforms:

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

0609.log

Bug6594941_1725595347741.2024-09-06_06_54_27.mp4

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@IuliiaHerets IuliiaHerets added DeployBlockerCash This issue or pull request should block deployment Bug Something is broken. Auto assigns a BugZero manager. labels Sep 6, 2024
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melvin-bot bot commented Sep 6, 2024

Triggered auto assignment to @Julesssss (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented Sep 6, 2024

Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@melvin-bot melvin-bot bot added the Daily KSv2 label Sep 6, 2024
@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Sep 6, 2024
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github-actions bot commented Sep 6, 2024

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@IuliiaHerets
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We think that this bug might be related to #wave-control

@etCoderDysto
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Proposal

Offending PR: #46667

I can raise a quick PR if the author is not available at the time

Please re-state the problem that we are trying to solve in this issue.

Netsuite-App crashes when connecting to Netsuite with incorrect credentials

What is the root cause of that problem?

We are not applying optional chaining on options

const netsuiteConfig = policy?.connections?.netsuite?.options.config;

What changes do you think we should make in order to solve the problem?

Use optional chaining on options

const netsuiteConfig = policy?.connections?.netsuite?.options?.config;

What alternative solutions did you explore? (Optional)

@war-in
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war-in commented Sep 6, 2024

Ah sorry for this one 🙈
@etCoderDysto thanks for the proposal, I checked it and it's working correctly!
I can create a PR in a moment or you can do this if you want. Please let me know 🙏

@etCoderDysto
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@war-in You are welcome! I think you can raise a PR since you are available.

@Julesssss
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Julesssss commented Sep 6, 2024

PR fix merged. I'm going to CP to staging to resolve the blocker.

@Julesssss Julesssss removed the DeployBlockerCash This issue or pull request should block deployment label Sep 6, 2024
@Julesssss
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CP successful, I marked it off the checklist

@Pujan92
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Pujan92 commented Sep 26, 2024

@war-in I am seeing the crash while connecting Netsuite.

Screenshot 2024-09-26 at 17 33 34

@war-in
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war-in commented Sep 30, 2024

@war-in I am seeing the crash while connecting Netsuite.

@Pujan92 is there an issue for this bug? Or could you create one and add some reproduction steps? 🙏
It'd be nice to have a dedicated place to discuss it :)

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