Android hybrid - Plaid flow to add bank account is blocked

[mitarachim]

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Version Number: 9.1.2-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: No, reproducible on hybrid only
If this was caught during regression testing, add the test name, ID and link from TestRail: #57015
Email or phone of affected tester (no customers): applausetester+sj9032@applause.expensifail.com
Issue reported by: Applause Internal Team
Device used: Samsung Galaxy Z Fold 4 / Android 14
App Component: Workspace Settings

Action Performed:

1. Launch hybrid app.
2. Go to workspace settings.
3. Go to Workflows (enable it in More features if not enabled).
4. Tap Connect bank account.
5. Tap Log into your bank.
6. Enter magic code.

Expected Result:

Plaid flow will start.

Actual Result:

App throws error - Due to a high number of login attempts, this option has been disabled for 24 hours. Please try again later or enter details manually instead.

Note: This is the first time the account is logged in in 24 hours. Magic code is only requested twice (login and in Step 6).

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6748623_1740023493636.1740023085073_57015_Android_-_Test_1_and_5.mp4

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[melvin-bot]

Triggered auto assignment to @greg-schroeder (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @robertjchen (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[jnowakow]

Hello, it's reintroduced by #57015. I'm looking at it again

[jnowakow]

@AndrewGable Can you please check Plaid's dashboard and see what packages names are configured for Android?

[AndrewGable]

Added Android HybridApp to the list, only New Expensify was there. Let me know if this fixes it. If not I might need to ask for someone with more access.

[roryabraham]

Perhaps will be fixed by https://github.com/Expensify/Mobile-Expensify/pull/13433, sounds like we need to get that CP'd

[AndrewGable]

I believe that PR only has iOS changes and this seems to be Android only, I am testing Plaid now with the dashboard changes

[AndrewGable]

No longer seeing the error anymore, but also not seeing the plaid sandbox I don't think 🤔

screen-20250220-104720.mp4

[roryabraham]

Requested retest: https://expensify.slack.com/archives/C9YU7BX5M/p1740077106082599

[kavimuru]

Not reproduced anymore

az_recorder_20250220_163142.mp4

[robertjchen]

Thanks, let's close for now