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Create Flag-chat-messages.md #40900

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33 changes: 33 additions & 0 deletions docs/articles/new-expensify/chat/Flag-chat-messages.md
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---
title: Flag chat messages
description: Report a message as offensive, spam, etc.
---
<div id="new-expensify" markdown="1">

Flagging a message as offensive (including unwanted behavior or offensive messages or attachments) escalates it to Expensify’s internal moderation team for review. The person who sent the message will be notified of the flag anonymously, and the moderation team will decide what further action is needed.

Depending on the severity of the offense, messages can be hidden (with an option to reveal) or fully removed. In extreme cases, the sender of the message may be temporarily or permanently blocked from posting.

{% include info.html %}
Messages sent in public chat rooms are automatically reviewed for offensive content by an automated system. If offensive content is found, the message is sent to Expensify’s internal moderation team for further review.
{% include end-info.html %}

To flag a message,

{% include selector.html values="desktop, mobile" %}

{% include option.html value="desktop" %}
1. Open the chat in your inbox.
2. Hover over the message and click the three dot menu icon that appears in the menu at the top right of the message. Then select **Flag as offensive**.
3. Select a category: spam, inconsiderate, intimidation, bullying, harassment, or assault.
{% include end-option.html %}

{% include option.html value="mobile" %}
1. Open the chat in your inbox.
2. Press and hold the message and select **Flag as offensive**.
3. Select a category: spam, inconsiderate, intimidation, bullying, harassment, or assault.
{% include end-option.html %}

{% include end-selector.html %}

</div>
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