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eIDViewerBackend - functions eid_vwr_close_file and eid_vwr_createcallbacks take high CPU #197

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omnicasa-kiendo opened this issue Mar 8, 2024 · 6 comments

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@omnicasa-kiendo
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Dear,

I check and see eIDViewerBackend functions (eid_vwr_close_file and eid_vwr_createcallbacks) takes high CPU when running as:
image
image

NOTE: I'm using .NET 4.6.2 with x86 mode.
And I also try to install last EID Viewer version but this problem still happens.

Please help me review about this.

Thank you so much!!!

@Frederikus
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Frederikus commented Mar 11, 2024 via email

@omnicasa-kiendo
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Frederikus,
Thank you for feedback!!!

I'm using functions from eIDViewerBackend.dll to integrate to our APP as:
image

You can see code as:
NavtiveMethods.zip

When starting our APP, functions (eid_vwr_close_file and eid_vwr_createcallbacks) are taking high CPU without ID card or any action from user.

Please help me review this issue.

@omnicasa-kiendo
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Frederikus,

I verify and see that this problem only happens if user install eID Viewer software.
If I remove this software and only keep Belgium e-ID middleware, problem is solved as:
image

It seems problem happens when the eIDViewerBackend.dll functions are called from eID viewer and our APP.

@Frederikus
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Frederikus commented Mar 14, 2024 via email

@omnicasa-kiendo
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Frederikus,

This problem happens when user start our app.
However, I tried to check on another PC that IS NOT install eID viewer.
And our app not take high CPU from functions of eIDViewerBackend.dll.

NOTE: In case of this problem, eIDViewerBackend.dll functions takes HIGH CPU although I DO NOT plugin card reader device. Besides, our app is using 32bit mode.

Have a nice week!!!

@Frederikus
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Frederikus commented Apr 8, 2024 via email

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