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note about log files in FusionAuth Cloud #3295

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Sep 24, 2024
Merged

note about log files in FusionAuth Cloud #3295

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2 changes: 2 additions & 0 deletions astro/src/content/docs/get-started/run-in-the-cloud/cloud.mdx
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Expand Up @@ -5,6 +5,7 @@ section: get started
subcategory: run in the cloud
---
import Aside from 'src/components/Aside.astro';
import Breadcrumb from 'src/components/Breadcrumb.astro';
import InlineField from 'src/components/InlineField.astro';
import EnterpriseEditionBlurb from 'src/content/docs/_shared/_enterprise-edition-blurb.astro';
import LoadTestingIntro from 'src/content/docs/get-started/run-in-the-cloud/_load-testing-intro.mdx';
Expand Down Expand Up @@ -810,3 +811,4 @@ Since it is a managed service, there are additional limitations as well:
* You may not modify the Elasticsearch settings or view the Elasticsearch index directly. Among other things, this means that you can't use some of the [troubleshooting steps](/docs/operate/troubleshooting/troubleshooting) available to users self-hosting FusionAuth.
* OpenTelemetry data is not available on FusionAuth Cloud deployments.
* There is a limit of 1000 indexed fields. These include `user.data`, `registration.data` and standard indexed fields like `email`.
* In certain cases, only current log files are available for download under <Breadcrumb>System -> Logs</Breadcrumb>. If you need all log files, including those previously rotated, please [open a support ticket](https://account.fusionauth.io/account/support/).
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