Levels of Support

Digital.gov focuses on content and events that will provide relevant, timely or evergreen resources for its target audiences – the community members and others looking to improve online customer experiences for federal products and services.

Based on our available resources, we will look to prioritize content requests that meet our primary focus or match our editorial calendar. Below are our various levels of support for content creation and event management.

• Basic. Content that does match our audience needs or editorial calendar may receive a low level of support or resources from our team.
• Moderate. Content that is relevant to our audience, but not a current focus for us based on our editorial calendar.
• Priority. Content that is relevant to our audience and matches a current focus for us based on our editorial calendar.