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Add an image to the appropriate import folder (see documentation above).
Add a new product with valid details.
Import the product spreadsheet.
View the product in the store administration.
Expected behavior
The new product is listed in the catalog and it is using the imported product image.
Actual Behavior
The product appears to not have imported the image at all.
Additional context
In troubleshooting this, it appears that the product image was indeed imported, but the product itself wasn't updated to be aware that the image(s) exist.
The text was updated successfully, but these errors were encountered:
Describe the bug
When importing images using the product import spreadsheet, the images don't appear to be imported, per the documentation below.
https://hotcakescommerce.zendesk.com/hc/en-us/articles/205426535-Product-Import
Reported in the community: https://hotcakes.org/Forums/g/posts/m/953/Category-Images---unable-to-upload
Software Versions
To Reproduce
Steps to reproduce the behavior:
Expected behavior
The new product is listed in the catalog and it is using the imported product image.
Actual Behavior
The product appears to not have imported the image at all.
Additional context
In troubleshooting this, it appears that the product image was indeed imported, but the product itself wasn't updated to be aware that the image(s) exist.
The text was updated successfully, but these errors were encountered: