SI: Orders Paid with Authorize.net Missing Shipping Address After Invalid Payment Details

[WillStrohl]

Describe the bug

Orders placed that first fail with an address not matching the credit card are missing the shipping information in the order manager after the order is successfully placed.

Software Versions

• DNN: 08.00.03
• Hotcakes: 03.02.00

To Reproduce

Steps to reproduce the behavior:

1. Install and configure DNN & Hotcakes with sample products.
2. Configure Authorize.net
3. Create an order that fails due to a wrong address value. https://developer.authorize.net/hello_world/testing_guide/
4. At the resulting payment error page, enter the correct details to allow the order to be successfully paid placed.

Expected behavior

The order is placed. The customer sees and receives an e-mailed receipt. The order manager has both a billing and shipping address displayed in the order details.

Actual behavior

The order is placed. The customer sees and receives an e-mailed receipt. The order manager is missing the shipping address in the order details.

[WillStrohl]

At first, I thought I was able to reproduce this behavior, but I'm unable to at this time. Putting this issue on hold for now.

[WillStrohl]

This issue could potentially be caused when a website is under higher volume loads of concurrent visitors.

[WillStrohl]

Closing since we can't reproduce this.

[WillStrohl]

This appears to potentially be an issue where subsequent payments after error follow a different workflow through the payment code. In this instance, line items are not added to the transaction logic, which always marks these specific transactions as non-shipping. As a result, the shipping details are potentially never sent as part of the payment verification. The lack of line items will always return "true" for "IsNonShipping."

[WillStrohl]

This has been confirmed to be resolved in the pending 03.02.02 release.