redmine_private_support_email

Installation

1. Pull the repository into redmine/plugins/
2. Restart Redmine

Configuration

1. Administration -> Settings -> Issue tracking

Enable Allow cross-project issue relations setting.

Rake task

rake redmine:email:receive_imap RAILS_ENV="production" host=imap.mail.com port=993 ssl=SSL username=support@company.com password=my-very-secret-password folder=Tickets project=support-emails tracker=Support unknown_user=accept no_permission_check=1

• Host = your IMAP server
• username = IMAP username
• password = IMAP password
• folder = IMAP folder
• project = target Redmine private project
• tracker = new issues will have this tracker type, e.g. Support