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Notifications: Ability to modify included text #2710

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shlake opened this issue Oct 29, 2015 · 6 comments
Closed

Notifications: Ability to modify included text #2710

shlake opened this issue Oct 29, 2015 · 6 comments
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Feature: Account & User Info Feature: Dataverse General Info Edit dataverse > "General Information" > Name, Alias, Email, Metadata Fields, et al... Type: Feature a feature request

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@shlake
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shlake commented Oct 29, 2015

Seems that the notifications (on account creation, dataset and/or dataverse creations and others) are "canned" and Harvard Dataverse specific. So for potential non-Harvard Dataverse installations, it would be nice to customize these notifications. I am glad to submit a github request for the following:

This request is the ability to customize the text of the auto notifications for a specific institution.

A few suggestions:
Account creation notification - has support@dataverse.org in the message. We would like to either be the SystemEmail (which is configurable), or to be able to change the text.

Dataverse & Dataset creation notification - has dataverse (or dataset) user guide link is included (Harvard's). We would like that to either be the GuidesBaseUrl, which can be configured, or to be able to edit the text.

BUT since all the notification emails have "Thank you, The Dataverse Project". It looks like the best alternative would be to allow the text of the notifications be customized. UNLESS this closing can be configured via a setting.

@pdurbin pdurbin added the Type: Bug a defect label Oct 29, 2015
@mercecrosas mercecrosas modified the milestone: In Review Nov 30, 2015
@mheppler mheppler added Feature: Account & User Info Feature: Dataverse General Info Edit dataverse > "General Information" > Name, Alias, Email, Metadata Fields, et al... labels Jan 28, 2016
@scolapasta scolapasta modified the milestone: Not Assigned to a Release Jan 28, 2016
@pdurbin
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pdurbin commented Jun 2, 2017

@mheppler and I discussed this issue today when we were looking at pull request #3880 for issue #3880 and how Bundle.properties says notification.email.welcome=Welcome to Dataverse! Get started by adding or finding data. Have questions? Check out the User Guide at {0}/{1}/user/ or contact Dataverse Support for assistance. Want to test out Dataverse features? Use our Demo Site at https://demo.dataverse.org.

Probably instead of "Welcome to Dataverse!" it should say "Welcome to Libra Data!" or "Welcome to Scholars Portal!" or whatever the "root" dataverse name is.

Also, instead of "Dataverse Support", it should probably use the name from :SystemEmail such as "Libra Data" if it's configured as "Libra Data <support@dataverse.lib.virginia.edu>". See http://guides.dataverse.org/en/4.6.1/installation/config.html#systememail

Basically, there are two values that should be in play:

  • The name of the installation, which I guess would be the name of the root dataverse.
  • The name of the team who is doing support, which I would think would come from the :SystemEmail setting.

Incidentally, that message shouldn't mention the demo server at all. Perhaps part of that message should come from the database if we really need it for Harvard Dataverse.

@mheppler
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mheppler commented Jun 5, 2017

Briefly reviewed this issue with @mercecrosas and confirmed that the "Root Dataverse" name is what is preferred as the welcome msg and support label branding name, as @pdurbin outlined above.

Working to outline the scope of these changes and hopefully include it as part of #3611 with the blessings of @djbrooke and @kcondon, since that issue is already making application-wide dataverse name changes.

@pdurbin
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pdurbin commented Jun 7, 2017

@pdurbin
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pdurbin commented Jun 8, 2017

I just left a note about this issue at #3611 (comment) but I consider this scope of this issue to have complete control over the messaging, which we are not delivering in the other issue.

@pdurbin pdurbin removed their assignment Jun 8, 2017
@pdurbin pdurbin added Type: Feature a feature request and removed Effort 3: Large Type: Bug a defect labels Jun 9, 2017
@mheppler
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With the customization features outline in #3639, #3611, #3637 as part of the 4.7 release, the request for customized branding in the notification has been delivered. The support email address and URL for the User Guide had been delivered in previous releases (as referenced in #3637). References to "Dataverse Support" and "Dataverse Project" have been made configurable in #3611.

I am going to close this issue, as delivered in 4.7 and previous releases. @shlake, if there are specific use cases we missed, please let us know and we can open this back up, or create a new issue.

@pdurbin
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pdurbin commented Dec 12, 2022

I'd suggest following this new issue:

See also this thread ("Change the text of the welcome email sent to new users"): https://groups.google.com/g/dataverse-community/c/n6DyufyA_7A/m/_REv-4SeAQAJ

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