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Philips hue Rporting #2882

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filoor opened this issue Feb 3, 2020 · 22 comments
Closed

Philips hue Rporting #2882

filoor opened this issue Feb 3, 2020 · 22 comments

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@filoor
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filoor commented Feb 3, 2020

Hi
I have issues with a couple of my hue light that they will not report the state back.
I'am on the Dev. i did try the prod. but have the same issue and I am using "Texas Instruments CC1352P-2"

this are the models of the bulbs that have issus:
LWB004
LWB006
LCT001
LWB004

Log:
`error 2020-02-02 22:58:26: Failed to setup reporting for '0x0017880100dff179' - Error: AREQ - ZDO - bindRsp after 10000ms
at Timeout._onTimeout (/app/node_modules/zigbee-herdsman/dist/utils/waitress.js:44:24)
at listOnTimeout (internal/timers.js:531:17)
at processTimers (internal/timers.js:475:7)

error 2020-02-02 22:58:26: Failed to setup reporting for '0x00178801104c549a' - Error: Timeout - 35974 - 11 - 2 - 6 - 7 after 10000ms
at Timeout._onTimeout (/app/node_modules/zigbee-herdsman/dist/utils/waitress.js:44:24)
at listOnTimeout (internal/timers.js:531:17)
at processTimers (internal/timers.js:475:7)

info 2020-02-02 22:58:34: Zigbee: allowing new devices to join.
info 2020-02-02 22:58:36: Starting network scan (includeRoutes 'false')

error 2020-02-02 22:58:36: Failed to setup reporting for '0x0017880100dd283b' - Error: Timeout - 27601 - 11 - 3 - 6 - 7 after 10000ms
at Timeout._onTimeout (/app/node_modules/zigbee-herdsman/dist/utils/waitress.js:44:24)
at listOnTimeout (internal/timers.js:531:17)
at processTimers (internal/timers.js:475:7)

info 2020-02-02 22:58:36: MQTT publish: topic 'zigbee2mqtt/bridge/config', payload '{"version":"1.9.0-dev","commit":"cf1bb386ead98a78b6b3bfed01e8d151cc7e9c6c","coordinator":{"type":"zStack3x0","meta":{"transportrev":2,"product":1,"majorrel":2,"minorrel":7,"maintrel":1,"revision":20191106}},"log_level":"info","permit_join":true}'

error 2020-02-02 22:58:36: Failed to setup reporting for '0x0017880100dff8af' - Error: Timeout - 27968 - 11 - 4 - 6 - 7 after 10000ms
at Timeout._onTimeout (/app/node_modules/zigbee-herdsman/dist/utils/waitress.js:44:24)
at listOnTimeout (internal/timers.js:531:17)
at processTimers (internal/timers.js:475:7)`

@Koenkk
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Koenkk commented Feb 3, 2020

Hue bulbs only support on/off reporting: https://www.zigbee2mqtt.io/information/report.html#support

@filoor
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filoor commented Feb 3, 2020

@Koenkk thanks for your reply.
I have my hue bulb that is binded to a hue switch.
If I turn it on or off from the switch it won't reflect to my hassio.

@Odianosen25
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@Koenkk,

Same issue here, but I have reported it here #1064 (comment)

@Koenkk
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Koenkk commented Feb 8, 2020

Should be fixed in latest dev branch (#2730, thanks to @docbobo), please confirm.

@filoor
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filoor commented Feb 10, 2020

I did not receive any update on my hassio edge add-on I will let you know when I have it

Thank you so much

@Odianosen25
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@Koenkk,

Thanks for the merge. I am now running dev on docker, but I still get the same issue. Also there is this thing of when I use the TOGGLE command, sometimes it gets out of sync with the feedback. The bulb will be on but its reporting OFF and vise versa.

I have the bulbs set to report state on command, and even report to true, but that doesn't help the issue.

Kind regards

@fnfid
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fnfid commented Feb 10, 2020

Started changing a group of IKEA partwise by Philips Hues, reporting is shurly set to on, and as long as an IKEA bulb is in the group, it reports state and brighthness to the group. Despite Hue reporting read to be not supported, mine do well, but if only Hues and not a single IKEA in the group, each bulb reports its state and brightness, but group does not get it.
As i thought that code writes infos to groups, tried but couldnt find the difference of IKEA and HUE reporting to groups.
Meanwhile node-red reads info from bulbs and simulates this for the group as a workaround for relevant cases, works fine for now, but hope someone has a hint for the corresponding codepiecelet.

@Koenkk
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Koenkk commented Feb 12, 2020

Please share your database.db and debug logging when changing the state of the bulb using the remote (https://www.zigbee2mqtt.io/information/debug.html#zigbee2mqtt-debug-logging)

@Odianosen25
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Hello @Koenkk,

How do I share it privately to you? Or is it ok for me to just put it here?

Regards

@Odianosen25
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Odianosen25 commented Feb 12, 2020

@Koenkk,

Here is the log you asked for with log_level set to DEBUG and my database
https://www.dropbox.com/sh/wvegkpx9b3ejxig/AADr3P0sJydoyU9oMdWlYzsTa?dl=0

@Koenkk
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Koenkk commented Feb 14, 2020

Found the issue, fixed in latest dev branch.

If not, feel free to reopen.

@Koenkk Koenkk closed this as completed Feb 14, 2020
@mmaster23
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mmaster23 commented Feb 14, 2020

I just tested this with my own setup on the latest dev build. ON command is now reporting fine, even brightness is reporting now with Hue bulbs. However OFF doesn't seem to register.

Edit: I'll do some more testing with debug turned on tomorrow.

@mmaster23
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@Koenkk Not sure how to reopen this bug, maybe only OP can. Hope this tag mention gets through.

My database.db and logging is found here: https://pastebin.com/Tsss0Fnp

@Koenkk Koenkk reopened this Feb 15, 2020
@tunip
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tunip commented Feb 15, 2020

In my setup with Philips Hue ON/OFF reporting is working when remote is bind to the device. If i bind the remote to a group ON reporting is working but OFF not.

@Koenkk
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Koenkk commented Feb 16, 2020

@mmaster23 did you also bind the remote to a group?

@mmaster23
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mmaster23 commented Feb 16, 2020

Forgot to mention that.. yes, my remote is bound to a group.

@kcarriello
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In my setup with Philips Hue ON/OFF reporting is working when remote is bind to the device. If i bind the remote to a group ON reporting is working but OFF not.

I’m having the same behavior. When group is configured lamps in the group report ON but not report OFF.

@Koenkk
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Koenkk commented Feb 22, 2020

Found the issue, fixed in latest dev branch.

@Koenkk Koenkk closed this as completed Feb 22, 2020
@mmaster23
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Can confirm that this fixes reporting for off command to groups. (for my setup at least).

@kcarriello
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kcarriello commented Feb 22, 2020 via email

@mmaster23
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Not really related to this thread but the HassIO addon uses a different github repo (https://github.com/danielwelch/hassio-zigbee2mqtt) which isn't in sync (perfectly) with this Koenkk repo. I just ran the docker container as described on the Zigbee2Mqtt docs site.

@shlomki
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shlomki commented Mar 4, 2023

@Koenkk
Sorry to bump an old bug report, but I figured asking a question here would be better than reopening a new bug.
I seem to be having the same problem with my hue bulb that reporting doesn't work- meaning, if I have optimistic = false and I turn the bulb on or off from z2m, the bulb reacts correctly but the state isn't updated in z2m until I click refresh.
I've tried to configure on/off reporting in the reporting tab for the bulb, but I wasn't able to - it returned errors.
Is this supposed to work like this?

Here is the info for my hue light, and I'm using the latest z2m version of course

Zigbee Model
LWB010
Zigbee Manufacturer
Philips
Description
Hue White A60 Single bulb E27/B22
Support status
Supported
IEEE Address
0x00178801026d0508
Network address
0xF3EA
Firmware build date
20221006
Firmware version
1.101.2
Manufacturer
[Philips](https://www.zigbee2mqtt.io/supported-devices/#v=Philips)
Model
[8718696449691](https://www.zigbee2mqtt.io/devices/8718696449691.html#philips-8718696449691)

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