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Continuous "Server disconnected" error #22

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gamberoillecito opened this issue Jun 21, 2024 · 7 comments
Closed

Continuous "Server disconnected" error #22

gamberoillecito opened this issue Jun 21, 2024 · 7 comments
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bug Something isn't working

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@gamberoillecito
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Describe the bug
Right after installation webDeck is almost unusable since both the webpage on the phone and the webpage on the PC where webdeck is running show "Server disconnected"

To Reproduce
Steps to reproduce the behavior:

  1. Start the executable on windows
  2. Click on "Open config"
  3. Wait a couple of seconds
  4. The message appears

Refreshing the page seems to make the issue stop temporarily but after a couple of seconds the same message reappears

Screenshots

immagine

Desktop (please complete the following information):

  • OS: Windows 11 Pro version 10.0.22631
  • Browser Firefox version 127.0

Smartphone (please complete the following information):

  • Device: Pixel 7
  • OS: Android 15
  • Browser: Firefox version 127.0.1

Additional context

The issue is the same on both the PC and the smartphone

@gamberoillecito gamberoillecito added the bug Something isn't working label Jun 21, 2024
@Lenochxd
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Hey, thank you for reporting a bug.
Are you still able to click on a button even on this screen?

@gamberoillecito
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@Lenochxd yes I am, for example I can reload the page with the button instead of having to use the F5 key or the browser

@Lenochxd
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Yes this is normal, the reload button does not need the server to work. Do the other buttons work? like the 'enable screen saver' button for example.

Also, can you show me a quick screenshot of the browser console? You can see it by pressing F12, it should appear at the bottom. If a menu appears but no console, press your ESC key.

Thanks :)

@gamberoillecito
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I tested everything on my PC to exclude network errors, I can confirm that everything seem to work even with the error message on top. These are the logs:

console-export-2024-6-22_12-37-31.txt

Thank you for your help

@Lenochxd
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That's what I thought, there is an error with the computer usage buttons, and you seem to have an NVIDIA graphics card as the GPU percentage is displayed.
I will try to fix the error, you can try changing the "GPU usage method" setting in the meantime.

@gamberoillecito
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Changing to "none" seems to have solved the issue. I don't really care about GPU stats so that's not an issue right now. Thank you very much. I'll keep testing the app because it seems very functional 😄

Lenochxd added a commit that referenced this issue Jul 23, 2024
Extended the exception handling to catch any general exception along with `NVML_ERROR_NOT_SUPPORTED`.
@Lenochxd
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Should be fixed on 1.8.6 (ade4ea8)

Lenochxd added a commit that referenced this issue Oct 6, 2024
Extended the exception handling to catch any general exception along with `NVML_ERROR_NOT_SUPPORTED`.
Lenochxd added a commit that referenced this issue Oct 6, 2024
Extended the exception handling to catch any general exception along with `NVML_ERROR_NOT_SUPPORTED`.
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