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osTicket - Prerequisites and Installation

This tutorial outlines the prerequisites and installation of the open-source help desk ticketing system osTicket.

Environments and Technologies Used

  • Microsoft Azure (Virtual Machines/Compute)
  • Remote Desktop
  • Internet Information Services (IIS)

Operating Systems Used

  • Windows 10 Pro (22H2)

List of Prerequisites

  • Create Virtual Machine in Azure
  • Install Web Platform Installer
  • Install osTicket v1.18
  • Install HeidiSQL

Installation Steps

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