MultiSafepay · inesmayerMSP · Aug 5, 2024
@@ -0,0 +1,181 @@
+---
+title: 'in3 Business'
+category: 6298bd782d1cf4006032e765
+order: 3
+hidden: true
+parentDoc: 62bd75142e264000a66d62b5
+slug: 'in3-business'
+---
+
+
+<a href="https://payin3.eu/en/" target="_blank">in3</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i> is a Dutch <<glossary:BNPL>> method where customers pay in 3 installments, at no extra cost and without having to register with the Bureau Krediet Registratie (BKR). in3 guarantees <<glossary:settlement>> after receiving the first installment.
+
+Read how in3 Business can benefit your webshop on <a href="https://www.multisafepay.com/solutions/payment-methods/in3-business" target="_blank">multisafepay.com</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i>
+
+| Supports | Details |
+|---|---|
+| [Countries](/docs/payment-methods#payment-methods-by-country)  | Netherlands – in3 checks the customer's country, and billing/shipping address to confirm.  | 
+| [Currencies](/docs/currencies/)  | EUR  |  
+| [Chargebacks](/docs/chargebacks/)  | No  |
+| [Discounts](/docs/discounts/) | Yes <br> You can request in3 to process a full or partial refund, either before <<glossary:payout>> or up to 1 year afterwards. |
+| [Payment pages](/docs/payment-pages/) | Yes (current version only) |
+| [Refunds](/docs/refund-payments/) | Yes: Full, partial, and API refunds | 
+| [Second Chance](/docs/second-chance/) | Yes |
+
+# Payment flow
+
+This diagram shows the flow for a successful transaction. Click to magnify.
+
+<img src="https://raw.githubusercontent.com/MultiSafepay/docs/master/static/diagrams/svg/in3-payment-flow.svg" alt="in3 payment flow" style="display: block;
+  margin-left: auto;
+  margin-right: auto;
+  max-width: 750px;
+  width: 100%;">
+
+# Payment statuses  
+
+The table below sets out the <<glossary:order status>> and <<glossary:transaction status>> for payments and refunds.
+
+| Description | Order status | Transaction status |
+|---|---|---|
+| in3's credit check is in progress. You can still cancel. | Initialized   | Initialized  |
+| in3 is waiting for the customer to pay the first installment (within 5 minutes). | Uncleared  | Initialized  |
+| The customer has paid the first installment. Settlement is now guaranteed. <br> You can no longer cancel. You can only refund. | Completed  | Uncleared  |
+| You can [manually change the order status to shipped](#shipment) for your records, but this is not required to trigger invoicing. | Shipped | Uncleared | 
+| MultiSafepay has collected payment. | Completed | Completed |
+| in3 declined the transaction. | Declined | Declined |
+| The customer cancelled the transaction or abandoned the first installment. | Void | Void |
+| The customer didn't pay the first installment. | Expired | Expired |
+| **Refunds:** in3 has successfully processed a full or partial refund. | Completed | Completed |
+| **Refunds:** The refund was declined. | Declined | Declined   |
+
+# Activation 
+
+1. Email a request to <sales@multisafepay.com>, including your agreement with in3.
+   We check your eligibility and if approved, activate the payment method for your account. 
+2. Once approved, sign in to your <a href="https://merchant.multisafepay.com" target="_blank">MultiSafepay dashboard</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i>.
+3. To activate the payment method for:
+- All sites, go to **Settings** > **Payment methods**.
+- A specific site, go to **Sites**, and then click the relevant site.
+4. Select the checkbox for the payment method, and then click **Save changes**.
+
+💬  **Support:** If the payment method isn't visible in your dashboard, email <support@multisafepay.com>
+
+# Integration
+
+### API
+- See API reference – [Create order](/reference/createorder/) > BNPL order. 
+
+  <details id="example-requests"> 
+  <summary>Example requests</summary>
+  <br>
+
+  For example requests, on the [Create order](/reference/createorder/) page, in the black sandbox, see **Examples** > **in3 direct/redirect**.
+  Date of Birth
+Gender
+(if not included on a redirect transaction, data is requested on Connect V2)
+
+- Last name
+- First name
+- Street name
+- House number
+- ZIP code
+- City
+- Country code
+- Phone number
+- Email address
+- IP address
+
+  <img src="https://raw.githubusercontent.com/MultiSafepay/docs/master/static/img/APIExamples.png" align ="center"/>
+
+  </details>
+
+- A `shopping_cart` object is required for all BNPL orders. See Recipes – <a href="https://docs.multisafepay.com/recipes/include-shopping_cart-in-order" target="_blank">Include shopping_cart in order</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i>.
+- Transactions expire after 2 hours.
+- For <<glossary:direct>> orders, you must display your terms and conditions in your checkout.
+
+### Ready-made integrations
+in3 (direct) is supported in:
+- [Craft Commerce](/docs/craft-commerce/)
+- [Magento 1](/docs/magento-1/) and [Magento 2](/docs/magento-2/) 
+- [OpenCart](/docs/opencart/)
+- [PrestaShop 1.7](/docs/prestashop-1-7/)
+- [VirtueMart 3](/docs/virtuemart-3/)
+- [VirtueMart 4](/docs/virtuemart-4/)
+- [WooCommerce](/docs/woocommerce/)
+
+### Testing
+To test in3 payments, see Testing payment methods – [BNPL methods](/docs/testing#bnpl-methods).
+<br>
+
+---
+
+# User guide
+
+## Addresses
+
+Different billing and shipping addresses are supported.
+
+## Amount limits
+
+- Minimum amount: 150 EUR 
+- Maximum amount: 30000 EUR 
+
+You can adjust these limits in the <<glossary:backend>> of our [ready-made integrations](/docs/our-integrations/) to show or hide in3 on your checkout page depending on the order value.
+
+## Gift cards
+
+When paying with a gift card and in, customers must enter the gift card details **before** placing their order, i.e. on your checkout page. This is because in3 collects and require precise order specifications. Our platform would interpret the gift card as a discount and generate incorrect order information, e.g. tax calculations.
+
+You are solely responsible for this in your integration.
+
+## Shipment
+
+When you ship the order, you can change the <<glossary:order status>> to **Shipped** for your records, bu this is not required to trigger invoicing.
+
+<details id="how-to-change-order-status-to-shipped">
+<summary>How to change the order status to shipped</summary>
+<br>
+
+**In your dashboard**
+
+1. Sign in to your <a href="https://merchant.multisafepay.com" target="_blank">MultiSafepay dashboard</a> <i class="fa fa-external-link" style="font-size:12px;color:#8b929e"></i>.
+2. Go to **Transactions** > **Transactions overview**, and then click the relevant transaction.
+3. On the **Transaction details** page, under **Order details**, click **Change order status**. 
+4. Change the status to **Shipped**.
+5. Send the customer the track and trace details, if relevant.
+
+**In your backend**
+
+If you change the order status in your backend, the following [ready-made integrations](/docs/our-integrations/) pass the updated status to your dashboard automatically:
+
+- Magento 2 and WooCommerce: When you set the order to **Shipped** in your backend.
+- Shopware 5: When you set the order to **Delivered** in your backend.
+
+For other ready-made integrations, make an [update order](/reference/updateorder/) API request.
+
+❗️ **Note:** Some third-party plugins may not support updating the status via our API.
+
+---
+
+</details>
+
+### Surcharges
+
+Due to changes to the Wet op het consumentenkrediet, merchants who apply [surcharges](/docs/surcharges/) to <<glossary:BNPL>> methods are now deemed credit providers under article 7:57 of the Burgerlijk Wetboek. This requires a permit from the Authority for Financial Markets (AFM).  
+
+We therefore strongly recommend **not** applying surcharges. 
+
+For more information, email <sales@multisafepay.com> 
+<br>
+
+
+---
+
+[block:html]
+{
+  "html": "<blockquote class=\"callout callout_info\">\n    <h3 class=\"callout-heading false\">\n        <span class=\"callout-icon\">💬</span>\n        <p>Support</p>\n    </h3>\n    <p>Email <a href=\"mailto:support@multisafepay.com\">support@multisafepay.com</a></p>\n</blockquote>\n"
+}
+[/block]
+
+[Top of page](#)
@@ -1,7 +1,7 @@
 ---
 title: 'Klarna'
 category: 6298bd782d1cf4006032e765
-order: 3
+order: 4
 hidden: false
 parentDoc: 62bd75142e264000a66d62b5
 slug: 'klarna'

@@ -1,7 +1,7 @@
 ---
 title: 'Pay After Delivery installments'
 category: 6298bd782d1cf4006032e765
-order: 5
+order: 6
 hidden: false
 parentDoc: 62bd75142e264000a66d62b5
 slug: 'pay-after-delivery-installments'

@@ -1,7 +1,7 @@
 ---
 title: 'Pay After Delivery'
 category: 6298bd782d1cf4006032e765
-order: 4
+order: 5
 hidden: false
 parentDoc: 62bd75142e264000a66d62b5
 slug: 'pay-after-delivery'

@@ -1,7 +1,7 @@
 ---
 title: 'Riverty (AfterPay)'
 category: 6298bd782d1cf4006032e765
-order: 6
+order: 7
 hidden: false
 parentDoc: 62bd75142e264000a66d62b5
 slug: 'riverty'

@@ -1,7 +1,7 @@
 ---
 title: 'Zinia'
 category: 6298bd782d1cf4006032e765
-order: 7
+order: 8
 hidden: false
 parentDoc: 62bd75142e264000a66d62b5
 slug: 'zinia'