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Unable to Save Customer Card Template on NethVoice Wizard #7219

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Amygos opened this issue Dec 17, 2024 · 2 comments
Open

Unable to Save Customer Card Template on NethVoice Wizard #7219

Amygos opened this issue Dec 17, 2024 · 2 comments
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nethvoice Bug or features releted to the NethVoice project verified All test cases were verified successfully
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@Amygos
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Amygos commented Dec 17, 2024

The NethVoice Wizard fails to save a customer card template created, returning an error message "template not saved" during the saving process.

Steps to reproduce:

  • Access to the NethVoice Wizard
  • Attempt to create a new customer card template
  • Enter the code and preview the template
  • Click the "Save" button

Expected behavior
The template should be saved successfully without errors.

Actual behavior
The system returns an error message "template not saved" and fails to save the created template.

Components
NethServer version 8, NethVoice version (please specify the version if available)

See also:
Previous related issue nethesis/ns8-nethvoice#263

@Amygos Amygos added the nethvoice Bug or features releted to the NethVoice project label Dec 17, 2024
@Amygos Amygos added this to the NethVoice 1.1 milestone Dec 17, 2024
@Amygos Amygos added this to NethVoice Dec 17, 2024
@Amygos Amygos moved this from Todo to In Progress in NethVoice Dec 17, 2024
Stell0 added a commit to nethesis/ns8-nethvoice that referenced this issue Dec 17, 2024
Change the owner of the volume `/var/lib/nethserver/nethcti/templates/customer_card` to `asterisk:asterisk` in the entrypoint.
This ensures the NethVoice wizard can add new customer cards without permission issues.

NethServer/dev#7219
@Stell0 Stell0 added the testing Packages are available from testing repositories label Dec 17, 2024
@Stell0 Stell0 moved this from In Progress to Testing in NethVoice Dec 17, 2024
@Amygos
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Amygos commented Dec 17, 2024

Testing release nethesis/ns8-nethvoice 1.1.3-testing.5

@Amygos
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Amygos commented Dec 17, 2024

Test Case 1: Creating a New Customer Card

  • Objective: Verify that the NethVoice wizard can successfully add a new customer card without encountering permission issues.
  • Preconditions:
    • Nethserver 8 is installed.
    • The NethVoice module (stesting version) is installed.
    • The user has the necessary credentials to access the NethVoice wizard.
  • Steps:
    1. Access the NethVoice wizard.
    2. Attempt to create a new customer card.
    3. Fill in the required customer information.
    4. Save the new customer card.
  • Expected Results: The new customer card is successfully created without any permission errors.

Test Case 2: Upgrading NethVoice Module and Creating a New Customer Card

  • Objective: Verify that the NethVoice wizard can successfully add a new customer card after upgrading the NethVoice module to the testing version.
  • Preconditions:
    • Nethserver 8 is installed.
    • The NethVoice module (stable version) is installed.
    • The user has the necessary credentials to access the NethVoice wizard.
  • Steps:
    1. Log in to the Nethserver 8 system with the required credentials.
    2. Upgrade the NethVoice module to the testing version.
    3. Access the NethVoice wizard.
    4. Attempt to create a new customer card.
    5. Fill in the required customer information.
    6. Save the new customer card.
  • Expected Results: The new customer card is successfully created without any permission errors after upgrading the NethVoice module.

@edospadoni edospadoni changed the title Unable to Save Costumer Card Template on NethVoice Wizard Unable to Save Customer Card Template on NethVoice Wizard Dec 17, 2024
@andrea-marchionni andrea-marchionni added verified All test cases were verified successfully and removed testing Packages are available from testing repositories labels Dec 18, 2024
@nethbot nethbot moved this from Testing to In Progress in NethVoice Dec 18, 2024
@nethbot nethbot moved this from In Progress to Verified in NethVoice Dec 18, 2024
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Labels
nethvoice Bug or features releted to the NethVoice project verified All test cases were verified successfully
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