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[16.0][IMP] mail_gateway_whatsapp: Add support for WhatsApp templates #1497

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@carlos-lopez-tecnativa carlos-lopez-tecnativa commented Nov 14, 2024

If the company wants to initiate a conversation with a customer, a template must be used; otherwise, messages will not be sent. This also applies when the last conversation with the customer is older than 24 hours.

  • Enabled downloading templates from META
  • Added the ability to create templates directly in Odoo.

Note: Currently does not support templates with variables or buttons

TT51660
@Tecnativa @pedrobaeza @chienandalu @etobella could you please review this

@matteoopenf

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If the company wants to initiate a conversation with a customer, a template must be used; otherwise, messages will not be sent.
This also applies when the last conversation with the customer is older than 24 hours.

- Enabled downloading templates from META
- Added the ability to create templates directly in Odoo.

Note: Currently, templates with variables or buttons are not supported.
@pedrobaeza

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@carlos-lopez-tecnativa carlos-lopez-tecnativa force-pushed the 16.0-mail_gateway_whatsapp-add-templates branch from 067229c to 843eb4f Compare November 14, 2024 17:28
@carlos-lopez-tecnativa
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I fixed the test issues related to the module mail_gateway_whatsapp, but I'm not sure if the other errors are related(mail_composer_cc_bcc_account). Could you please take a look? @pedrobaeza @etobella
https://github.com/OCA/social/actions/runs/11842395654/job/33000889279?pr=1497#step:8:1146

…ated to the current user

- Use OdooBot for webhooks instead of the current user, following the same logic as Odoo.
- Avoid automatically adding the current user as a member of a new gateway to prevent notifications for all messages. This is now an explicit configuration.
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At a technical Level LGTM

help="User that will create the messages",
)
member_ids = fields.Many2many(
"res.users", default=lambda self: [Command.link(self.env.user.id)]
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I think this changes are the reason behind the test issue

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I think this changes are the reason behind the test issue

The CI has been failing for several days on all PRs/commits in V16.

The last commit is unrelated to WhatsApp templates. If you prefer, I can create a new PR for it separately. However, this commit is not linked to the tests but addresses a different case, please refer to the commit description for more details.

Let me know what you think.

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4 participants