Sonarr - Ombi send wrong ID for TV Shows -Bad Request: 0 is not a valid ID #3194
Comments
|
Hi! |
|
I'll note here the new things I've tried to fix it and the results of it:
|
|
where i find: OmbiExternal.db ?? |
It depends of your environement. It should be located at the root of your Ombi folder however. Please specify your setup so developers can help you to resolve this issue. By the way, this issue is still unresolved. Deleting OmbiExternal.db will not resolve this problem. |
|
i find but i ant resolve.... as I can also solve temporarily? thanx
Il giorno mar 19 nov 2019 alle ore 11:56 GhostPyxel <
notifications@github.com> ha scritto:
… where i find: OmbiExternal.db ??
It depends of your environement. It should be located at the root of your
Ombi folder however. Please specify your setup so developers can help you
to resolve this issue.
By the way, *this issue is still unresolved*. Deleting OmbiExternal.db
will not resolve this problem.
—
You are receiving this because you commented.
Reply to this email directly, view it on GitHub
<#3194>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/AJ6GEKPUSRN2UPGDZC3GUSDQUPA6DANCNFSM4I7F2YOA>
.
|
|
Yeah.. I've said that it wouldn't work and there is no temporary fix for now. I'm out of idea of what would be causing this error so we are at a dead-end for now. Wait for someone to help or contact @tidusjar if he's available. |
|
as far as I'm concerned the error only happens with sonarr, radarr works
without problems.
I deleted all the ombi files and reinstalled ombi completely. now it seems
to work, I hope the error does not happen again,
I try not to touch the various settings anymore and we hope!
I also hope that the error will be solved as soon as possible. This service
is great,
thank you for your commitment and for your prompt response.
Il giorno mar 19 nov 2019 alle ore 12:15 GhostPyxel <
notifications@github.com> ha scritto:
… Yeah.. I've said that it wouldn't work and there is no temporary fix for
now. I'm out of idea of what would be causing this error so we are at a
dead-end for now.
*Wait for someone to help or contact @tidusjar
<https://github.com/tidusjar> if he's available.*
—
You are receiving this because you commented.
Reply to this email directly, view it on GitHub
<#3194>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/AJ6GEKPPINRHTN4KAYGAR5TQUPDF3ANCNFSM4I7F2YOA>
.
|
|
True, this only happens with Sonarr, Radarr isn't touched by this error. Have a nice day. |
|
Unfortunately, deleting all the files and reinstalling everything is not a
good solution, but at least we can understand that the error is of ombi and
not of the sonarr service that reacts in some strange way.
From what I've noticed it is as if ombi sent the request to sonar without a
path even though it is correctly set in the sonarr settings.
All I can do is pay attention to what happens when the error appears. if I
discover something, I'll let you know.
Thanks again.
Il giorno mar 19 nov 2019 alle ore 12:33 GhostPyxel <
notifications@github.com> ha scritto:
… *True*, this only happens with Sonarr, Radarr isn't touched by this error.
Glad to hear that it works now (You did all by yourself) , however I also
hope that somebody find the origin of this issue.
We need to understand what is causing this behavior in order to prevent it.
Have a nice day.
—
You are receiving this because you commented.
Reply to this email directly, view it on GitHub
<#3194>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/AJ6GEKKX4BIPYCXI5MXYCLTQUPFG5ANCNFSM4I7F2YOA>
.
|
|
Hi guys, I cannot produce this and I cannot seem to figure out where this is going wrong in Ombi. Can someone please do the following, edit the Then repeat your steps to get the error and report back with the log file? |
|
I modified the file as you asked. if the error comes back I warn you
Il giorno mer 20 nov 2019 alle ore 22:46 Jamie <notifications@github.com>
ha scritto:
… Hi guys,
I cannot produce this and I cannot seem to figure out where this is going
wrong in Ombi.
Can someone please do the following, edit the appsettings.json file
(located where Ombi is installed) and modify the Logging section to
something like the below:
"Logging": {
"IncludeScopes": false,
"LogLevel": {
"Default": "Trace",
"System": "Trace",
"Microsoft": "Warning"
}
}
Then repeat your steps to get the error and report back with the log file?
—
You are receiving this because you commented.
Reply to this email directly, view it on GitHub
<#3194>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/AJ6GEKO3HEB5GD3B2SXLEA3QUWV3JANCNFSM4I7F2YOA>
.
|
|
If you are going to run Ombi with those logging settings please be aware
that you will end up with some very big log files.
…On Wed, 20 Nov 2019, 10:01 pm gandalf764, ***@***.***> wrote:
I modified the file as you asked. if the error comes back I warn you
Il giorno mer 20 nov 2019 alle ore 22:46 Jamie ***@***.***>
ha scritto:
> Hi guys,
>
> I cannot produce this and I cannot seem to figure out where this is going
> wrong in Ombi.
>
> Can someone please do the following, edit the appsettings.json file
> (located where Ombi is installed) and modify the Logging section to
> something like the below:
>
> "Logging": {
> "IncludeScopes": false,
> "LogLevel": {
> "Default": "Trace",
> "System": "Trace",
> "Microsoft": "Warning"
> }
> }
>
> Then repeat your steps to get the error and report back with the log
file?
>
> —
> You are receiving this because you commented.
> Reply to this email directly, view it on GitHub
> <
#3194
>,
> or unsubscribe
> <
https://github.com/notifications/unsubscribe-auth/AJ6GEKO3HEB5GD3B2SXLEA3QUWV3JANCNFSM4I7F2YOA
>
> .
>
—
You are receiving this because you commented.
Reply to this email directly, view it on GitHub
<#3194>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/AMKTVF55G24UM77KDPRYJ3LQUWXUBANCNFSM4I7F2YOA>
.
|
I would like to try this, but unfortunately the setup I have on my NAS with Docker doesn't contain any file named |
|
When running docker that file is located inside the container
…On Tue, 26 Nov 2019, 6:24 pm GhostPyxel, ***@***.***> wrote:
Hi guys,
I cannot produce this and I cannot seem to figure out where this is going
wrong in Ombi.
Can someone please do the following, edit the appsettings.json file
(located where Ombi is installed) and modify the Logging section to
something like the below:
"Logging": {
"IncludeScopes": false,
"LogLevel": {
"Default": "Trace",
"System": "Trace",
"Microsoft": "Warning"
}
}
Then repeat your steps to get the error and report back with the log file?
I would like to try this, but unfortunately the setup I have on my NAS
with Docker doesn't contain any file named appsettings.json neither at
the root of my installation folder nor at any others folders contained in
it. I suppose Docker might have spliced the files of my installation. I'll
reinstall it from fresh and see where this is getting me.
—
You are receiving this because you commented.
Reply to this email directly, view it on GitHub
<#3194>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/AMKTVF6WA6CH77THTZEM6HDQVVSWPANCNFSM4I7F2YOA>
.
|
|
Ombi.zip I might have a backup of the ancient installation of Ombi. This archive contains all the files that were in my folder container. There were nothing more. If you guys want to take a look, you'll see that I don't have any file corresponding to your description. My installation maybe was incomplete, I don't know.. EDIT: So I managed to reinstall Ombi, fresh start and all. I've reconnected Plex, Sonarr and Radarr in the Settings Page, sync all that up and waited for a bit. After checking, it seems to have the same issue. All movies availables in Plex are correctly identified and displaying "Available" status in Ombi. But availables TV Shows on Plex don't update their status and you can still click the request button. Also, if you click the "Request" Button for an available tv show, Ombi don't return any info on the web-ui. Same result if you try to request a NEW TV Show to Sonarr, nothing appears and nothing is send. So I might have a problem with sending requests now and I don't understand why... As I said, my folder container don't have the file I've also noticed something interesting in the log file. Here's the full file: Ombi return this into LogFile:
[...]
This continues on for all the episodes of TV Shows that I have. I suppose that's why he can't find them as the name of my episodes aren't in English but in my native language. Sonarr and Radarr renames them into French after grabbing them. Now, the problem is that I need to keep the names of my episodes in French for Plex display and other purposes.. If that a part of the problem, is there a way to make Ombi detect my files in another language than English ? |
|
Very interesting that we are picking up the episodes but cannot find the main tv show to match it. Can you include your OmbiExternal.db? you can email it to me tidusjar@gmail.com |
|
Sure thing, you should receive it really soon :) |
|
Has any progress been made with this? I am getting exactly the same behaviour. I installed and set all fo this up (I use Jellyfin, Sonarr, Radarr, and Ombi) yesterday and as of today, any TV requests fail to be added to Ombi, and it is also not showing that I have some shows in Ombi that are in Jellyfin. Radarr and all movie requests work and link up fine. When I do a request for part of a series, Sonarr gives the below error, but it works fine with a whole series. 20-1-10 14:54:09.9|Error|AddSeriesService|tvdbid {1} was not found, it may have been removed from TheTVDB. [v2.0.0.5338] NzbDrone.Api.REST.BadRequestException: BadRequest :0 is not a valid ID |
|
Hi All, Let me now if I can provide any info that can assist in issue assessment |
|
You have slightly different errors where the root path is incorrect, check your path settings in sonarr |
|
Interesting.. If i go to ../api/rootfolder In Ombi it also looks good: However series request still doesn't work ( |
|
Was it an anime series?
…On Tue, 18 Feb 2020, 7:06 am freender, ***@***.***> wrote:
Interesting..
In Sonarr UI root folder seems fine:
[image: image]
<https://user-images.githubusercontent.com/40869255/74711960-0c577500-51da-11ea-8526-e69a5f46483d.png>
If i go to ../api/rootfolder
I see following response from Sonarr:
[
{
"path": "/plex/tv/",
"freeSpace": 18661237784576,
"totalSpace": 22509897654272,
"unmappedFolders": [],
"id": 6
}
]
In Ombi it also looks good:
[image: image]
<https://user-images.githubusercontent.com/40869255/74711841-c6021600-51d9-11ea-89a4-f76847cb1af0.png>
However series request still doesn't work (
—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
<#3194>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/ABSVULCYZXPANFHO5GGCPCTRDOCHNANCNFSM4I7F2YOA>
.
|
|
Nope It's not. At some point of troubleshooting it changed to empty:) I populated it with same value as default root folder - no change. Today I deleted all series end root folders from Sonarr and Imported them from scratch. Next step - I am gonna backup old Ombi docker config and spin up fresh ombi instance to isolate the issue. If it doesn't help - sonarr will be recreated from scratch |
|
The issue is not reproducing on fresh Ombi docker config. I think we can close the ticket for now. |
`info: Ombi.Schedule.Jobs.Plex.PlexContentSync[0] fail: Ombi.Api.Api[1000] fail: Ombi.Api.Api[1000] fail: Ombi.Api.Api[1000] Reading through this I checked connectivity between ombi an sonarr all seems to be working and correct. I tried changing the root folder under the ombi list request page (the correct folders from sonarr are correctly listed in ombi). Let me know if you need something more. Incidentally any requests always hang in processing(even though they are downloaded and made available in plex) and never are automatically marked as available in the request list page). My newsletter never lists movies only tv shows. I mention the last 2 issues only bc I dont know if they might be related in your mind. Ombi is primarily ,at least for me, a way for requests to happen and I'm happy to have it. I'm just not sure how people corrected this problem since it seems now it cant handle requests? |
This was referenced May 30, 2020
|
I experience the problem too as of today, with the |
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Describe the bug
When trying to add a new TV Show OR missing episodes of existing series, Sonarr report an invalid ID from Ombi and logs in failed requests. The main error reporting here is an Invalid Root Path.
With a bit of searching, I think Sonarr is "partially" detected in Ombi. (More explanation on that through the report). Finally, this issue can be reproduce either on an admin account or a standard user account with no "Auto-Approve" role.
To Reproduce
Sonarr settings in Ombi:
Load Qualities (SUCCESS and CORRECT)
Load Folders (SUCCESS and CORRECT)
Test Connectivity (SUCCESS)
Steps to reproduce the behavior:
Expected behavior
Ombi should send a correct TV Show ID to Sonarr.
Screenshots
Here's why I say Sonarr is "partially" detected by Ombi. I've notice that I'm unable to go on PLEX through Ombi on the TV Show section. On the movies, I have this layout:
As you can see, summary of the movies are translated in my language and the button "Regarder sur Plex" (See on Plex) is here ect.. Link of each movie works and redirect on Plex correct movie. However in the TV Show tab, I have this:
No translation, no similar series, no link to Plex. And many TV shows are missing and they are not registred as "Available". I can try to requests the missing shows but Ombi respond "TV Show already existing on drive, cannot add it to the requests list. Ombi detects the TV Show existing but don't update it through the UI.
Logs (Logs directory where Ombi is located)
Major list of request failing.
Report log of Ombi on 10/10/2019:
Debug Log Ombi 10-10-2019 .txt
Exception grabbed by Sonnar concerning the Invalid ID and Path:
Full Debug log can be found linked to this message.
Debug Log.txt
Desktop:
Ombi Version:
This is important (additional setup related to the issue and specific configuration of Environement):
Additional context
So before everything, yes I did search and found many open/closed issues about this and precisely this one which is very close to mine: #2466
But I have tried everything found on this one and below (Reddit, Sonarr support - they told me to go here, GitHub...) but nothing seems to work for now.
Sonarr was working from the beginning of my adventure with Ombi but have broke this week without any changes on the settings.
I have checked, double checked and triple checked my settings and everything is correct. I change my password on Sonarr to something less strong (without symbols) before completely disable authentification on Sonarr. I have regenerate API Key twice and nothing too. I've also checked any settings I have on Sonarr but everything is OK to me.
Radarr works as expected on Ombi, and have the EXACTS same settings (besides Port and API Key) as Sonarr in Ombi page and in the settings of themselves. Same Indexers, same profiles, almost same Root Path Folders (obviously not the exact same path as they contains different content), same remote mapping ect..
And from what I am seeing, Ombi load the corrects profiles contained in Sonarr and show the correct path for TV Shows and Anime.
The text was updated successfully, but these errors were encountered: