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Plex "Recently Added" sync not working/notifying of new content #3249

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CorneliousJD opened this issue Nov 12, 2019 · 3 comments
Closed

Plex "Recently Added" sync not working/notifying of new content #3249

CorneliousJD opened this issue Nov 12, 2019 · 3 comments

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@CorneliousJD
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Describe the bug
Plex FULL sync is set to run at 2AM daily, which works fine and then issues e-mail notifications that new movies/shows are available for users, however the interval scan of recently added no longer works, as movies and shows that are downloaded do not notify users until 2AM daily.
This issue started on about October 15th, 2019 for me. I'm using the LinuxServer.io docker container..

To Reproduce
Steps to reproduce the behavior:

  1. Setup Plex sync and add a request, and let the recently added sync run, you will not be notified of new content being available until the FULL syn runs.

Expected behavior
Expected behavior would be that the recently added sync would realize the new content is there and send the notification to the user that their content is available.

Screenshots
N/A

Logs (Logs directory where Ombi is located)
The logs themselves show the IPlexContentSyncRecentlyAdded is running, but it doesn't seem to trigger any notifications ever, or may just not be ever finding anay content or episodes at all any longer?

019-10-29 20:00:00.002 -04:00 [Debug] Calling Execute on job Plex.IPlexContentSyncRecentlyAdded
2019-10-29 20:00:00.005 -04:00 [Information] Starting Plex Content Cacher Recently Added Scan
2019-10-29 20:00:00.005 -04:00 [Information] Starting to cache the content on server "XXXXXXXXXX"
2019-10-29 20:00:02.337 -04:00 [Information] Finished Plex Content Cacher, with processed content: 0, episodes: 0. Recently Added Scan: True
2019-10-29 20:00:02.337 -04:00 [Debug] Trigger instruction : NoInstruction

Desktop (please complete the following information):

  • OS: Unraid Docker Container (LinuxServer.io)

Ombi Version (please complete the following information):

  • Version 3.0.4817
  • Media Server Plex 1.18.2.2015

Additional context
Can provide other details if needed, just let me know.

@ombi-bot
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Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Have you looked at the wiki yet? https://github.com/tidusjar/ombi/wiki/
Before posting make sure you also read our FAQ.
Make the title describe your issue. Having 'not working' or 'I get this bug' for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Thanks!
Ombi Bot.

@tidusjar
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This should be fixed in develop. I am about to publish a new release

tidusjar added a commit that referenced this issue Nov 13, 2019
Fixed issues with the RequestId Migration #3244 #3253 #3249
@loheiman
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I'm having the same issue albeit intermittently. What steps can I take to troubleshoot this?

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4 participants