Available shows not showing available in request page

[Drewster727]

Plex Requests.Net Version: 1.10.0

update Branch: Stable

Operating System: Windows Server 2016

Problem Description:

Shows that were requested in the past, and then downloaded/added to plex, show as 'Available' when you search for them in the search page, but they do not show 'Available' in the request page.

Reproduction Steps:

Request a show. Approve it. Let it download, and let the plex avail cacher update it's cache. The show still won't be marked with a little checkbox in the request page.

Search

Requests

[tidusjar]

I cannot seem to reproduce this, is it still happening?

[rulles]

Hello,

With me append the same thing. And when i add the show, the user who was did the request, not receive any email notification.

Plex Requests.Net Version: 1.10.1

update Branch: Stable

Operating System: CentOS 7

[tidusjar]

@rulles this is a different issue, please raise a new one

[rulles]

No, its the same issue. The requested shows doesn't shows available after adsing in plex.

[tidusjar]

@rulles does it show available when searching for it?

[rulles]

Yes. But if i go to the requests tab, not show available. Jamie <notifications@github.com> escreveu em qui, 29/12/2016 às 14:35 :

@rulles <https://github.com/rulles> does it show available when searching for it? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#817 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ANb9ZpBO58OD4NnS7kYqON8Ww13d7dSDks5rM8VIgaJpZM4LRHEi> . --

(Enviado do iPhone) Atenciosamente/ With best Regards, António Pinto

[tidusjar]

Was this an episode request?

[rulles]

No. This is a tv show request, all episodes. Jamie <notifications@github.com> escreveu em sáb, 14/01/2017 às 21:16 :

Was this an episode request? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#817 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ANb9ZoVFDzHZTO0Tc8n8O0vFJlDiFbqtks5rSTspgaJpZM4LRHEi> . --

(Enviado do iPhone) Atenciosamente/ With best Regards, António Pinto

[Magikarplvl4]

There is a knowing issue (#528) when you do request for a all tv show but when you don't have the special seasons it doesn't show up with the " available " tag.
I think that this is the issue here.

@Drewster727 @rulles Can you check for me what the status is in your sonarr about the requested tv show?

[rulles]

Hello. I don't have sonarr enabled. SuperPotatoMen <notifications@github.com> escreveu em seg, 6/02/2017 às 20:43 :

There is a knowing issue when you do request for a all tv show but when you don't have the special seasons it doesn't show up for available. I think that this is the issue. @Drewster727 <https://github.com/Drewster727> @rulles <https://github.com/rulles> Can you check for me what the status is in your sonarr about the requested tv show? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#817 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ANb9Zg8nODs8U1jeupSY2TN7Xu_wXaKoks5rZ4X1gaJpZM4LRHEi> .

-- (Enviado do iPhone) Atenciosamente/ With best Regards, António Pinto

[Magikarplvl4]

@rulles what do you use?

[rulles]

Sorry, maybe i don't understand very well your question. My report is, if some user want some tv-show, and i don't have that in my plex-server, he do the request, and when i add that tv-show in my plex-server, the cronjob will detect that request is already added, and the cronjob should send an email like it does in movies requests, but this don't append. SuperPotatoMen <notifications@github.com> escreveu em seg, 6/02/2017 às 21:27 :

@rulles <https://github.com/rulles> what do you use? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#817 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ANb9ZrVjpBXTv8yrkNWwQKvL0XI2bI2jks5rZ5BagaJpZM4LRHEi> .

-- (Enviado do iPhone) Atenciosamente/ With best Regards, António Pinto

[okiwoki]

I'm experiencing this problem as well. After a user selects a specific episode, Sabnzbd will go out and fetch it and Sonarr will rename and move the file then update Plex, but the request in Ombi never changes and "Available" still shows an "X".