[Bug]: Badge not working in iOS with "Increase by" option

[devsideal]

What happened?

Badge not working in iOS with "Increase by" option, alwasy showing only 1 count.

badge-in-ios.mp4

Steps to reproduce?

1. Added package successfully
2. Followed all the steps given here https://documentation.onesignal.com/docs/badges
3. Send push from OneSignal console by setting 1 in "Increase by" option
4. In iPhone alwasy showing count 1 (for reference please see the video)

What did you expect to happen?

If we send push with Increase by 1, It should add in previous count.

OneSignal Flutter SDK version

onesignal_flutter: ^3.5.1

Which platform(s) are affected?

• iOS
• Android

Relevant log output

No response

Code of Conduct

• I agree to follow this project's Code of Conduct

[jennantilla]

@devsideal thanks for reaching out and providing reproduction steps! We're looking into this and will get back to you as soon as possible.

[jkasten2]

@devsideal This feature requires the Notification Service Extension. Can you double check you have it setup correctly based on the documentation?
https://documentation.onesignal.com/docs/flutter-sdk-setup#add-notification-service-extension

[devsideal]

@jkasten2 Yes I have created the OneSignalNotificationServiceExtension and Added App Group capability in both "Main App Target" and "OneSignalNotificationServiceExtension Target" as mintioned on the documentatoin.

[yuyangpl]

Make sure the "Set to" option is OK。but "Increase by" error
onesignal_flutter: 5.2.1
Flutter 3.22.2

[devsideal]

@yuyangpl Yes, "Set to" option is OK But "Increase by" is not working as expected.
and currenlly using onesignal_flutter: ^3.5.1 and Flutter 3.19.5, I will try with updated versions.

[ngee147]

having the same issue

onesignal_flutter: ^5.2.1
Flutter 3.22.2

[devsideal]

Still not working, I tried with updated version too, onesignal_flutter: ^5.2.1 and Flutter 3.22.2

[yuyangpl]

@yuyangpl Yes, "Set to" option is OK But "Increase by" is not working as expected. and currenlly using onesignal_flutter: ^3.5.1 and Flutter 3.19.5, I will try with updated versions.

Hello, is there any progress on this question

[yuyangpl]

@devsideal thanks for reaching out and providing reproduction steps! We're looking into this and will get back to you as soon as possible.

Hello, is there any progress on this question

[yuyangpl]

Hello, is this problem no longer tracked? The latest version still has this problem

[yuyangpl]

这个问题没人跟踪吗

[yuyangpl]

仍然不起作用，我也尝试了更新的版本，onesignal_flutter: ^5.2.1和Flutter 3.22.2

你好，请问这个问题你们已经解决了吗？

[nan-li]

Hi all, apologies for the delay. I am not able to reproduce this issue on my end.

1. Firstly, confirm you have set up the OneSignalNotificationServiceExtension correctly. You can check this by adding an image to your notification and seeing it does display, and by modifying this code below, adding the string [Modified!!!!] to your notification. Then, check that your notification displays with the string [Modified!!!!] before your text.

// Swift

if let bestAttemptContent = bestAttemptContent {
    // DEBUGGING: Uncomment the 2 lines below to check this extension is executing
    bestAttemptContent.body = "[Modified!!!!] " + bestAttemptContent.body

    OneSignalExtension.didReceiveNotificationExtensionRequest(self.receivedRequest, with: bestAttemptContent, withContentHandler: self.contentHandler)
}

// Objective-C
 self.bestAttemptContent = [request.content mutableCopy];

  // DEBUGGING: Uncomment the 2 lines below and comment out the one above to ensure this extension is executing            
  self.bestAttemptContent.body = [@"[Modified!!!!] " stringByAppendingString:self.bestAttemptContent.body];

  [OneSignalExtension didReceiveNotificationExtensionRequest:self.receivedRequest
                     withMutableNotificationContent:self.bestAttemptContent
                                 withContentHandler:self.contentHandler];

2. If the OneSignalNotificationServiceExtension is correctly setup, please confirm if you are sending it via the OneSignal dashboard or via the API.

3. If you are sending this notification via the API, please supply the entire payload (you can redact any sensitive information).

[yuyangpl]

OneSignal dashboard