Importing a video made with ShareX (that plays fine on Windows), gives me a green video in OpenShot.

[Dharhix]

Describe the bug
As the title says: Importing a video made with ShareX (that plays fine on Windows), gives me a green video in OpenShot.

Steps to reproduce the behavior:

1. Capture video with ShareX software.
2. Import video from output folder.
3. Add to track.
4. Green video playback.

Expected behavior
I expect to see the video I just captured using ShareX.

System Details

• OpenShot Version: 3.2.1
• libopenshot Version: 0.3.2
• Platform: Windows-10-10.0.22621
• Processor: Intel64 Family 6 Model 151 Stepping 2, GenuineIntel
• Machine: AMD64
• Python version: 3.8.9
• Qt5 version: 5.15.2
• PyQt5 version: 5.15.4
• Qt Detected Languages: ['en-US']
• LANG Environment Variable:
• LOCALE Environment Variable:
• Daily Build: Verified issue still exists in daily build: http://github.com/OpenShot/openshot-qt/releases/download/OpenShot-v3.2.1-daily-12662-044bb224-23713d3a-x86_64.exe

Log Files

• openshot-qt.log (5 KB)
• libopenshot.log: File too small or empty (not uploaded)

Exception / Stacktrace
No stacktrace found in log files

Screenshots (Optional)
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[Colorjet3]

Do you by any chance have hardware acceleration enabled in Edit | Preferences | Performance tab? If yes, please reset those back to their original values. Hardware acceleration does not work well and causes this issue in Windows environment.

[Dharhix]

Hey, It was indeed accelerated, but this is using the default settings. I didn't, that I remember, change it to DirectX. I also just tried DX9, but with the same result. It seems to be working fine using CPU. Is there any chance this could be fixed down the road? I gather it would be better using the GPU. Anyway, thanks for the info. Dany

…

On Thu, Aug 1, 2024 at 4:29 PM Colorjet3 ***@***.***> wrote: Do you by any chance have hardware acceleration enabled in Edit | Preferences | Performance tab? If yes, please reset those back to their original values. Hardware acceleration does not work well and causes this issue in Windows environment. — Reply to this email directly, view it on GitHub <#5586 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A56A4JJ6MECA66ALV3JEVCLZPKLCRAVCNFSM6AAAAABLZDGBQKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENRTHEZDMMJTGE> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[Colorjet3]

Hello @Dharhix Hardware Acceleration is still in the queue and no ETA on the fixe.