added small team responsibilities, defined the role of the team lead and cleared up how PMs work with engineers

[lharries]

We've are shifting from teams being based around geographies to small teams owning areas of the app. This has resulted in some confusion around:

1. what are the responsibilities of these teams
2. what actions should they be doing
3. which parts do the team leads need to do
4. how do the product managers fit into this

This is a first draft of an attempt to answer these questions.

[lharries]

@annikaschmid @timgl @benjackwhite @EDsCODE @mariusandra @jamesefhawkins @yakkomajuri this is based on conversations we've had. Would be great to get your input on this

[pauldambra]

Few questions and comments but overall better that we have this 💪

[lharries]

@jamesefhawkins, @timgl and co - I've addressed the above comments.

Let me know what you think and approve it if you think we are ready to merge - or let me know if there are other parts you think we should address.

[timgl]

Sorry, hadn't had time to look at this yet. All the discussions above were great and have led to the right outcome here, so I'm happy to merge!

[jamesefhawkins]

I'm going to merge. Thank you everyone for contributing.

@lharries I made a couple of tweaks (see final commit) , just to simplify:

• each small team doesn't have to have a mission/vision and metrics (given just OKRs are new already - and there is a lot of overlap here)
• I have deliberately left in they should have a customer. I think this is something we are not doing well at the moment. We have an ideal customer profile, but it's the same for everyone and could be much more precise by small team. Might be something you want to think about.
• I also made you responsible that we don't have anything not covered properly in the product (rather than Tim). Not sure this is a big deal and I may be wrong with this change!

I'm merging as this is better than what we had, feel free to open future PRs to address the above as you see fit

[kappa90]

typo! smallt eams