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This application lets the user specify their API key and Giveaway Campaign to generate Gifts URLs in support tickets.

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Zendesk App from Printfection to Generate Gift URLs in a Ticket

This Zendesk app allows users to specify their Printfection API Key and Printfection Giveaway Campaign ID in the app settings. From there Zendesk users can then generate Gift URLs right inside Zendesk tickets. Gift URLs are returned neatly within a lightbox modal where the link can easily be copied.

Zendesk Marketplace Installation

Install the Printfection Giveaway Links plugin from the Zendesk marketplace.

Direct Installation

  1. Within Zendesk go to Settings > Apps > Manage and choose the Upload Private App option in the top right. Use the downloaded Zip of this repository as your upload.

  2. Once uplaoded, in the App Configuration tab input your Printfection API Key (located in Printfection at Account > API Access) and Giveaway Campaign ID (located in the URL bar right after ?storeid= inside Printfection).

  3. Save your App Configuration settings

  4. Make sure the Printfection Givewaway Campaign you specified is set to Running and is fully configured with items.

  5. That's it! You're done.

Using the App

In Zendesk you can go to any existing ticket and see the Printfection section in the sidebar. There's a button to Get a New Gift URL, when you click it you will be presented with a brand new Giveaway Gift Link from your campaign. You can easily copy it and add it to the ticket.

License

Licensed under Apache 2.0 (http://www.apache.org/licenses/LICENSE-2.0).

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This application lets the user specify their API key and Giveaway Campaign to generate Gifts URLs in support tickets.

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