Account info not found

[nonhermitian]

Information

• qiskit-ibm-provider version: master
• Python version: 3.10.6
• Operating system: OSX

What is the current behavior?

I have a IQX token installed, but the qiskit-ibm-provider cannot find it:

provider = IBMProvider()

gives AccountNotFoundError: 'No default ibm_quantum account saved.'

But the Runtime and regular IBMQ provider have no problem finding my credentials

Steps to reproduce the problem

What is the expected behavior?

Suggested solutions

[nonhermitian]

IBMProvider.saved_accounts() finds my info

{'default-ibm-quantum': {'channel': 'ibm_quantum',
  'token': 'XXXX',
  'url': 'https://auth.quantum-computing.ibm.com/api',
  'verify': True}}

[kt474]

I believe it's defaulting to look for an ibm-cloud account - this should be fixed by #399

[kt474]

@nonhermitian are you still having this issue?

[kt474]

fixed by #399

[nonhermitian]

I still see this error on the latest version of the provider and Qiskit:

from qiskit_ibm_provider import IBMProvider
provider = IBMProvider()

gives

AccountNotFoundError: 'No default ibm_quantum account saved.'

But IBMQ.load_account() works just fine.

[kt474]

Do you have an account named default-ibm-quantum in your qiskit-ibm.json file? I can't seem to replicate this issue

"default-ibm-quantum": {
    "channel": "ibm_quantum",
    "token": "...",
    "url": "https://auth.quantum-computing.ibm.com/api"
  }

[nonhermitian]

Shouldn't it look for my other credentials from the usual IBMQ provider?

[kt474]

Shouldn't it look for my other credentials from the usual IBMQ provider?

It looks for credentials from the qiskit-ibm.json file, not the qiskitrc file from the old provider. In the runtime provider, we implemented Qiskit/qiskit-ibm-runtime#370 which copies the qiskitrc file credentials into a new qiskit-ibm.json if one doesn't already exist. This feature was never implemented in this repo, but I can work on adding it.

[nonhermitian]

Ahh ok. I thought it worked the same here. I am creating materials for teaching people how to use our new tools, and it would help to ease the transition when moving from the old provider to the new one.