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Troubleshooting

Robin Thomas edited this page May 22, 2024 · 10 revisions

Troubleshooting

This page contains common problems and their causes.


Gesturefy is not working at all.

Firefox can block add-ons on certain domains so called "quarantined domains". You have to grant the permissions manually if you want to use Gesturefy on these sites.

There are some websites and urls where Gesturefy cannot work due to the design of the add-on ecosystem. Please ensure to try out Gesturefy on a website that is not listed below before considering it as not working:

  • addons.mozilla.org, testpilot.firefox.com and several more which you can find on MDN
  • internal pages like about:config, about:addons etc.
  • add-on related pages normally starting with moz-extension://*
  • custom newtab- and homepages like Speed Dial
  • any website's source code (view-source:*)
  • on active reader mode
  • other pages listed under Illegal URLs except local files

The context menu opens after performing a gesture.

There are two advanced settings that can prevent Gesturefy from suppressing the context menu. To ensure that these settings are not causing the problem type about:config into your adress bar to open the advanced config of Firefox.

Search for dom.event.contextmenu.enabled and make sure that the property is set to true. If that does not help and you are on Linux or MacOS also check that ui.context_menus.after_mouseup is set to true.