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Issze #272: activate the EscalationSuspendStates
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bschmalhofer committed Aug 18, 2020
1 parent e632d7e commit 96522ff
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10 changes: 10 additions & 0 deletions scripts/test/Znuny4OTOBOEscalationSuspend/EscalationSuspendLoop.t
Original file line number Diff line number Diff line change
Expand Up @@ -39,6 +39,16 @@ my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
my $QueueObject = $Kernel::OM->Get('Kernel::System::Queue');
my $TimeObject = $Kernel::OM->Get('Kernel::System::Time');

# for this script activate the default EscalationSuspendStates
$ConfigObject->Set(
Key => 'EscalationSuspendStates',
Value => [
'pending auto close+',
'pending auto close-',
'pending reminder',
],
);

# Disable transaction mode for escalation index ticket event module
my $TicketEventModulePostConfig = $ConfigObject->Get('Ticket::EventModulePost');
my $EscalationIndexName = '9990-EscalationIndex';
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