Elasticsearch TicketCreate event handler doesn't check if Ticket still exists #1192

sternenseemann · 2021-08-23T14:51:01Z

I have an unit test where I am among other things are doing something like this:

my $TicketSalt = $Helper->GetRandomID();
my $TicketID = $TicketObject->TicketCreate(
  Title => 'UnitTest Ticket ' . $TicketSalt,
  Queue => 'Raw',
  Lock => 'unlock',
  Priority => '3 normal',
  State => 'new',
  CustomerUserID => $CustomerUser{UserID},
  CustomerUser => $CustomerUserLogin,
  OwnerID => $AdminUser{UserID},
  UserID => $AdminUser{UserID},
);

AdminUser and CustomerUser where created using TestUserCreate and TestCustomerUserCreate, respectively.

$TicketID is not undef and creation seems to work fine. However, when we reach the call to $Self->DoneTesting(); at the end, the following happens:

ERROR: OTOBO-otobo.UnitTest-35 Perl: 5.32.0 OS: linux Time: Mon Aug 23 14:17:02 2021

 Message: No such TicketID (8)!

 Traceback (105): 
   Module: Kernel::System::Ticket::TicketGet Line: 1312
   Module: Kernel::GenericInterface::Invoker::Elasticsearch::TicketManagement::PrepareRequest Line: 291
   Module: Kernel::GenericInterface::Invoker::PrepareRequest Line: 160
   Module: Kernel::GenericInterface::Requester::Run Line: 208
   Module: Kernel::GenericInterface::Event::Handler::Run Line: 211
   Module: Kernel::System::EventHandler::EventHandler Line: 231
   Module: Kernel::System::EventHandler::EventHandlerTransaction Line: 271
   Module: Kernel::System::ObjectManager::ObjectEventsHandle Line: 442
   Module: Kernel::System::ObjectManager::ObjectsDiscard Line: 490
   Module: Kernel::System::UnitTest::RegisterDriver::END Line: 73

[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $Ticket{"Queue"} in hash element at /opt/otobo/Kernel/GenericInterface/Invoker/Elasticsearch/TicketManagement.pm line 352.
ERROR: OTOBO-otobo.UnitTest-35 Perl: 5.32.0 OS: linux Time: Mon Aug 23 14:17:02 2021

 Message: No such TicketID (8)!

 Traceback (105): 
   Module: Kernel::System::Ticket::TicketGet Line: 1312
   Module: Kernel::GenericInterface::Invoker::Elasticsearch::TicketManagement::PrepareRequest Line: 291
   Module: Kernel::GenericInterface::Invoker::PrepareRequest Line: 160
   Module: Kernel::GenericInterface::Requester::Run Line: 208
   Module: Kernel::GenericInterface::Event::Handler::Run Line: 211
   Module: Kernel::System::EventHandler::EventHandler Line: 231
   Module: Kernel::System::EventHandler::EventHandlerTransaction Line: 271
   Module: Kernel::System::ObjectManager::ObjectEventsHandle Line: 442
   Module: Kernel::System::ObjectManager::ObjectsDiscard Line: 490
   Module: Kernel::System::UnitTest::RegisterDriver::END Line: 73

[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $Ticket{"Queue"} in hash element at /opt/otobo/Kernel/GenericInterface/Invoker/Elasticsearch/TicketManagement.pm line 352.
ERROR: OTOBO-otobo.UnitTest-35 Perl: 5.32.0 OS: linux Time: Mon Aug 23 14:17:02 2021

 Message: No such TicketID (8)!

 Traceback (105): 
   Module: Kernel::System::Ticket::TicketGet Line: 1312
   Module: Kernel::GenericInterface::Invoker::Elasticsearch::TicketManagement::PrepareRequest Line: 416
   Module: Kernel::GenericInterface::Invoker::PrepareRequest Line: 160
   Module: Kernel::GenericInterface::Requester::Run Line: 208
   Module: Kernel::GenericInterface::Event::Handler::Run Line: 211
   Module: Kernel::System::EventHandler::EventHandler Line: 231
   Module: Kernel::System::EventHandler::EventHandlerTransaction Line: 271
   Module: Kernel::System::ObjectManager::ObjectEventsHandle Line: 442
   Module: Kernel::System::ObjectManager::ObjectsDiscard Line: 490
   Module: Kernel::System::UnitTest::RegisterDriver::END Line: 73

ERROR: OTOBO-otobo.UnitTest-35 Perl: 5.32.0 OS: linux Time: Mon Aug 23 14:17:02 2021

 Message: Missing parameter Year.

 Traceback (105): 
   Module: Kernel::System::DateTime::_CPANDateTimeObjectCreate Line: 1887
   Module: Kernel::System::DateTime::new Line: 167
   Module: Kernel::System::ObjectManager::_ObjectBuild Line: 323
   Module: Kernel::System::ObjectManager::Create Line: 254
   Module: Kernel::GenericInterface::Invoker::Elasticsearch::TicketManagement::PrepareRequest Line: 434
   Module: Kernel::GenericInterface::Invoker::PrepareRequest Line: 160
   Module: Kernel::GenericInterface::Requester::Run Line: 208
   Module: Kernel::GenericInterface::Event::Handler::Run Line: 211
   Module: Kernel::System::EventHandler::EventHandler Line: 231
   Module: Kernel::System::EventHandler::EventHandlerTransaction Line: 271
   Module: Kernel::System::ObjectManager::ObjectEventsHandle Line: 442
   Module: Kernel::System::ObjectManager::ObjectsDiscard Line: 490
   Module: Kernel::System::UnitTest::RegisterDriver::END Line: 73

ERROR: OTOBO-otobo.UnitTest-35 Perl: 5.32.0 OS: linux Time: Mon Aug 23 14:17:02 2021

 Message: Error creating DateTime object ( 'String' => undef ).

 Traceback (105): 
   Module: Kernel::System::DateTime::new Line: 188
   Module: Kernel::System::ObjectManager::_ObjectBuild Line: 323
   Module: Kernel::System::ObjectManager::Create Line: 254
   Module: Kernel::GenericInterface::Invoker::Elasticsearch::TicketManagement::PrepareRequest Line: 434
   Module: Kernel::GenericInterface::Invoker::PrepareRequest Line: 160
   Module: Kernel::GenericInterface::Requester::Run Line: 208
   Module: Kernel::GenericInterface::Event::Handler::Run Line: 211
   Module: Kernel::System::EventHandler::EventHandler Line: 231
   Module: Kernel::System::EventHandler::EventHandlerTransaction Line: 271
   Module: Kernel::System::ObjectManager::ObjectEventsHandle Line: 442
   Module: Kernel::System::ObjectManager::ObjectsDiscard Line: 490
   Module: Kernel::System::UnitTest::RegisterDriver::END Line: 73

Can't call method "ToEpoch" on an undefined value at /opt/otobo/Kernel/GenericInterface/Invoker/Elasticsearch/TicketManagement.pm line 435.
END failed--call queue aborted.
ERROR: OTOBO-otobo.UnitTest-35 Perl: 5.32.0 OS: linux Time: Mon Aug 23 14:17:02 2021

 Message: No such TicketID (8)!

 Traceback (105): 
   Module: Kernel::System::Ticket::TicketGet Line: 1312
   Module: Kernel::GenericInterface::Invoker::Elasticsearch::TicketManagement::PrepareRequest Line: 291
   Module: Kernel::GenericInterface::Invoker::PrepareRequest Line: 160
   Module: Kernel::GenericInterface::Requester::Run Line: 208
   Module: Kernel::GenericInterface::Event::Handler::Run Line: 211
   Module: Kernel::System::EventHandler::EventHandler Line: 231
   Module: Kernel::System::EventHandler::EventHandlerTransaction Line: 271
   Module: Kernel::System::Ticket::DESTROY Line: 7836

[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $Ticket{"Queue"} in hash element at /opt/otobo/Kernel/GenericInterface/Invoker/Elasticsearch/TicketManagement.pm line 352 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: 	(in cleanup) 	(in cleanup)  at (eval 364) line 17 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: Use of uninitialized value $alias in lc at /usr/local/lib/perl5/5.32.0/x86_64-linux-gnu/Encode/Alias.pm line 38 during global destruction.
[Mon Aug 23 14:17:02 2021] Main.t: 	(in cleanup) 	(in cleanup)  at /opt/otobo/Kernel/System/Cache/Redis.pm line 112 during global destruction.
Dubious, test returned 255 (wstat 65280, 0xff00)

I'm using database rollbacks in the test case, so it may be that the events are processed after the rollback (for some reason?!) and failing of course then.

The text was updated successfully, but these errors were encountered:

sternenseemann · 2021-08-23T15:08:06Z

Okay, a workaround for my issue is calling $Kernel::OM->ObjectEventsHandle();. I still think that this is a bug however: The event handler for Elasticsearch does not check if the Ticket still exists. That the ticket still has to exist is an incorrect assumption I'd say since ObjectEventsHandle() isn't guaranteed to be called immediately after TicketCreate().

svenoe · 2021-09-13T06:17:52Z

Hi Sterni,

sorry for the late reply. We still have some people in vacation, so not totally necessary things are postponed a bit.

I just skimmed through things quickly, two things, though - first, we do not have Elasticsearch incorporated into unit tests and just deactivate it for all old and existing tests normally, so some things won't work here. This is definitely work to be done, though.

The assumption with tickets existing is usually valid, also, and it directly being deleted is more of a unit test problem - the check should be done, nonetheless, I agree. Furthermore even if a ticket is existing in the database it is not guaranteed, that it exists in the Elasticsearch index. To really solve this, I would want to develop error handling for the invokers, to have the possibility to appropriately react to the elastic search responses.

Sven

bschmalhofer · 2021-09-15T12:13:27Z

This bad effect wasn't recognised before, because the unit tests run without ElasticSearch support per default. It should be made easy to set up an environment with ES. Therefore I propose to add a flag --activate-elasticsearch to bin\docker\quick_setup.pl. Then test whether there are failures when running with ES.

sternenseemann · 2021-09-15T12:30:49Z

The assumption with tickets existing is usually valid

That is probably true. in my case, I created and deleted the ticket in the same unit test which caused the issue — something probably unlikely to happen in normal operation. Still an avoidable crash.

Also as a correction: The database rollback doesn't cause such a problem (most likely because the events also get rolled back?). In my case the key was that the ticket is created and deleted, but the events for both processed only after all of that happened, causing the crash. The fix for that is to call ObjectEventsHandle() in between of course.

Limit the scope of some variables.

The target queue was already checked above.

empty lines before control flow, no extra parens around map statements

Because it can be considered as its own special case.

Use %QueueIsExcluded for the actual lookup.

As they are not needed above.

when the ticket is already gone

This is the fallback when the article in no longer found.

bschmalhofer · 2021-09-16T15:49:26Z

Added checks whether the required ticket, article, or attachments still exist when the events are handled. Running the complete test suite had some performance problems when it was running with ES enabled. But the last run, with all the checks enabled, looked fine. It could be that memory was exhausted on my devel machine.

@svenoe : Could you take a look at the PR?

…xist

…ket_still_exist Issue #1192 check whether ticket still exist

bschmalhofer · 2021-09-21T21:36:08Z

Run the unit tests again, and the result looks fine. Merged the PR. Closing later, when no problems crop up.

bschmalhofer · 2021-09-22T11:32:05Z

Did another test run, this time with Docker images taken from hub.docker.com. Still looking good. Closing this issue.

sternenseemann changed the title ~~Unit Tests are tripped up by Elasticsearch event handler~~ Elasticsearch TicketCreate event handler doesn't check if Ticket still exists Aug 23, 2021

bschmalhofer mentioned this issue Sep 15, 2021

Allow to activate ElasticSearch in a quick install environment #1234

Closed

bschmalhofer added a commit that referenced this issue Sep 16, 2021

Issue #1192: tidying

5388555

Limit the scope of some variables.

bschmalhofer added a commit that referenced this issue Sep 16, 2021

Issue #1192: enhance the POD

7959162

bschmalhofer added a commit that referenced this issue Sep 16, 2021

Issue #1192: check the source queue whether it is excluded

e443ba8

The target queue was already checked above.

bschmalhofer added a commit that referenced this issue Sep 16, 2021

Issue #1192: tidying

ce46b94

empty lines before control flow, no extra parens around map statements

bschmalhofer added a commit that referenced this issue Sep 16, 2021

Issue #1192: Raise the icketCustomerUpdate case one level

a28956c

Because it can be considered as its own special case.

bschmalhofer added a commit that referenced this issue Sep 16, 2021

Issue #1192: avoid changing the type of $ExcludedQueues

61864ce

Use %QueueIsExcluded for the actual lookup.

bschmalhofer added a commit that referenced this issue Sep 16, 2021

Issue #1192: move declaration of some vars down

d9c60b1

As they are not needed above.

bschmalhofer added a commit that referenced this issue Sep 16, 2021

Issue #1192: comment that ArticleList() will be empty

bad0dcf

when the ticket is already gone

bschmalhofer added a commit that referenced this issue Sep 16, 2021

Issue #1192: check Kernel::System::Ticket::Article::Backend::Invalid

7e1698c

This is the fallback when the article in no longer found.

bschmalhofer added a commit that referenced this issue Sep 16, 2021

Issue #1192: return early when no ticket is found

931bb69

bschmalhofer added a commit that referenced this issue Sep 21, 2021

Merge branch 'rel-10_0' into issue-#1192-check_whether_ticket_still_e…

8a95692

…xist

bschmalhofer added a commit that referenced this issue Sep 21, 2021

Merge pull request #1238 from RotherOSS/issue-#1192-check_whether_tic…

57280a4

…ket_still_exist Issue #1192 check whether ticket still exist

bschmalhofer closed this as completed Sep 22, 2021

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Elasticsearch TicketCreate event handler doesn't check if Ticket still exists #1192

Elasticsearch TicketCreate event handler doesn't check if Ticket still exists #1192

sternenseemann commented Aug 23, 2021

sternenseemann commented Aug 23, 2021

svenoe commented Sep 13, 2021

bschmalhofer commented Sep 15, 2021

sternenseemann commented Sep 15, 2021

bschmalhofer commented Sep 16, 2021

bschmalhofer commented Sep 21, 2021

bschmalhofer commented Sep 22, 2021

Elasticsearch TicketCreate event handler doesn't check if Ticket still exists #1192

Elasticsearch TicketCreate event handler doesn't check if Ticket still exists #1192

Comments

sternenseemann commented Aug 23, 2021

sternenseemann commented Aug 23, 2021

svenoe commented Sep 13, 2021

bschmalhofer commented Sep 15, 2021

sternenseemann commented Sep 15, 2021

bschmalhofer commented Sep 16, 2021

bschmalhofer commented Sep 21, 2021

bschmalhofer commented Sep 22, 2021