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The following configuration changes are implemented in OTOBO 10.1 to make the system easier to handle. #1484

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StefanRother-OTOBO opened this issue Dec 6, 2021 · 1 comment
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@StefanRother-OTOBO
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The following configuration changes are implemented in OTOBO 10.1 to make the system easier to handle.

Ticket::ZoomTimeDisplay activated
Ticket::Frontend::TicketArticleFilter activated
Ticket::Frontend::PlainView activated -> Administrators can now view all articles in AgentTicketZoom in plain mode.
Ticket::Frontend::AgentTicketNote###InformAgent activated -> In AgentTicketNote, communication between agents is now possible by default.
Ticket::Frontend::AgentTicketPhoneOutbound###State -> Default status changed to "open".
PreferencesGroups###DynamicFieldsOverviewPageShown -> 100, 250, or 500 dynamic fields are now displayed in AdminDynamicField.
Ticket::Frontend::DynamicFieldsZoomMaxSizeSidebar -> increased to 40 characters
Ticket::Frontend::CustomerInfoZoomMaxSize -> increased to 40 characters
SystemMaintenance::TimeNotifyUpcomingMaintenance -> increased to two hours
LinkObject::ViewMode -> Changed to "Complex". Links are now displayed below the article by default.
Ticket::ViewableStateType -> Removed type "pending auto".
First name of system user root@localhost changed to - -.

@StefanRother-OTOBO StefanRother-OTOBO added the enhancement New feature or request label Dec 6, 2021
@StefanRother-OTOBO StefanRother-OTOBO added this to the OTOBO 10.1 milestone Dec 6, 2021
@StefanRother-OTOBO StefanRother-OTOBO self-assigned this Dec 6, 2021
StefanRother-OTOBO pushed a commit that referenced this issue Dec 6, 2021
…TOBO 10.1 to make the system easier to handle.
bschmalhofer added a commit that referenced this issue Dec 7, 2021
use the old default as the short notify time
bschmalhofer added a commit that referenced this issue Dec 7, 2021
Use the new default as the long notification period.
bschmalhofer added a commit that referenced this issue Dec 7, 2021
@bschmalhofer
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Adapted the test script scripts/test/Selenium/Agent/Admin/AdminSystemMaintenance.t to the changed default for TimeNotifyUpcomingMaintenance. The setting changed from 30 to 120.

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